Senior Lead Digital Product Manager – Access & Entitlements Platform

About this role:

Wells Fargo is seeking a Senior Lead Digital Product Manager to lead the strategy, vision, and execution of enterprise-scale platform experiences, with a focus on Identity & Access Management (IAM), authorization, and digital platform modernization. This team is seeking a strategic product leader who can drive complex, cross-functional initiatives that enhance security, simplify user experiences, and enable scalable digital growth across the enterprise.

In this role, you will own the product vision, roadmap, and delivery of high-impact platform capabilities, partnering closely with business, technology, design, risk, and operations teams. You will influence enterprise-wide product strategy, solve complex business and technical challenges, and deliver innovative solutions that improve customer experiences, strengthen platform capabilities, and create measurable business value. The ideal candidate combines strong product leadership, technical depth, and the ability to influence outcomes across a highly matrixed organization.

In this role, you will:

• Act as a trusted advisor to senior leadership to shape digital product strategies, initiatives, and long-term platform investments.
• Define and execute product vision, strategy, and roadmaps for complex digital platforms and experiences.
• Lead the strategy and resolution of highly complex business and technical challenges across multiple functions and the enterprise.
• Drive large-scale, cross-system initiatives that improve customer experience, security, scalability, and operational efficiency.
• Deliver innovative, long-term solutions requiring strategic thinking, creativity, and advanced analytical skills.
• Influence product decisions through customer insights, data analytics, emerging technologies, and market trends.
• Partner with engineering, architecture, design, risk, and business teams to align on priorities and execution plans.
• Provide vision, direction, and expertise to senior leadership on significant digital transformation initiatives.
• Establish success metrics and drive measurable business and customer outcomes.
• Serve as a subject matter expert and thought leader across digital product management and platform strategy.

Required Qualifications:

• 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education.
• 4+ years of experience in Identity & Access Management (IAM), authentication, authorization, entitlement management, or other platform-based products.
• Hands-on experience applying data analytics, AI, and machine learning concepts to product strategy and customer solutions.

Desired Qualifications:

• Experience in RBAC/PBAC/ABAC
• Strong understanding of customer-managed access models, role-based access control (RBAC), permissions, and administrative experiences.
• Strong technical acumen with the ability to engage in discussions related to APIs, integrations, platform architecture, and technical trade-offs.
• Proven track record of defining and executing platform strategies and large-scale transformation initiatives.
• Experience leading product strategy across complex, interconnected systems, platforms, and customer journeys.
• Demonstrated success influencing executive leadership and driving alignment across diverse stakeholder groups.
• Experience within financial services, fintech, banking, insurance, or other highly regulated environments.
• Strong understanding of platform architecture, system modernization, cloud technologies, and integration patterns.
• Experience improving customer and user experiences across fragmented or multi-platform ecosystems.
• Expertise in digital product management, service design, Agile methodologies, and modern product delivery practices.
• Exceptional communication, stakeholder management, and leadership skills.

Job Expectations:

• Operate as a system-level thinker, connecting decisions across products, platforms, customer journeys, and business objectives.
• Own product outcomes from opportunity identification through execution, adoption, and continuous optimization.
• Drive product prioritization, roadmap planning, and delivery across complex, cross-functional initiatives.
• Proactively identify and manage risks, dependencies, and experience gaps throughout the product lifecycle.
• Apply end-to-end product thinking to deliver secure, scalable, and intuitive customer experiences.
• Lead platform modernization efforts that improve usability, efficiency, and operational effectiveness.
• Demonstrate expertise in customer-managed access models, including role-based access, permissions, entitlements, and administrative controls.
• Create clarity, structure, and alignment in highly complex and rapidly evolving environments.
• Lead through influence while building strong partnerships across engineering, design, business, architecture, and executive leadership teams.
• Balance long-term strategic investments with immediate business and delivery commitments.
• Partner closely with technical teams to define and deliver platform capabilities that support growth, security, and scalability.
• Leverage customer insights, product analytics, and market trends to drive product decisions and roadmap priorities.
• Establish and monitor product success metrics to ensure delivery of measurable business and customer value.
• Champion innovation, continuous improvement, and customer-centric product development practices.

Posting End Date:

30 Sep 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.