Senior Manager, Business Transformation, Health

Senior Manager, Health

Overview:

EY is experiencing an increasing demand in its Health consulting expertise. We are seeking to increase our team of highly skilled and experienced Senior Managers who are already delivering impact and value for our health clients across the UK.

The successful candidate will work directly, and in partnership, with our clients to understand their business needs, lead the design and delivery of transformation in health and care services. We are looking in particular, for individuals who have consulted (or worked) within NHS Provider organisations or Integrated Care Systems, and who have a passion and focus on:

• Transformational Productivity and Operational Improvement
• Financial Sustainability
• Large scale national or complex Transformation and Digital enabled programmes
• Care system re-design to include Corporate Service transformation, Workforce transformation and future Operating Model development
• Digital Healthcare to include Data Analytics and AI.

Working collaboratively within multi-practice EY teams, this role will be critical to designing and delivering solution sets and helping bring the best of EY capabilities to the health sector. As a growing health practice acting as an advocate for EY’s values, promoting our high-quality brand and showcasing our capability expertise across the business. 

To have immediate impact, only those with both large firm consulting and healthcare experience (from either within consulting or from working directly in the health service) should apply.

Key Responsibilities:

• Lead and oversee multiple consulting projects within the healthcare sector, ensuring successful delivery and alignment with client objectives.

• Work directly with clients and Senior Leaders to understand their business needs and design/deliver transformational solution sets, particularly focused on the productivity, cost out agenda and digitally enabled transformation.

• Build and maintain strong relationships with clients, acting as a trusted advisor providing expert guidance on healthcare transformation, productivity and the cost out agenda.

• Mentor junior team members, supporting their professional development and the growth of our UK health community, ensuring those aligned to the health practice thrive.
• Conduct comprehensive market research and analysis to identify trends, opportunities, and risks within the healthcare landscape.

• Drive business development efforts, including identifying new opportunities, preparing proposals, and delivering compelling presentations to prospective clients acting as a Bid Manager where required.
• Collaborate with cross-functional teams to integrate insights and solutions that enhance client value and drive sustainable outcomes.
• Stay informed about regulatory changes, industry developments, and emerging technologies to inform strategic recommendations and consulting practices.

Qualifications:

• Bachelor’s degree (or equivalent experience).

• Experienced healthcare professional with consulting experience within a professional services firm OR experienced professional services consultant with experience of delivering healthcare engagements with providers or systems.
• In-depth knowledge of the UK healthcare system landscapes including at provider, regional and national level.  
• Experience of acting as Bid Manager for Pursuits and Engagement Manger for large, complex, engagements.

Skills and Competencies:

• Demonstrated expertise in managing large-scale projects and leading teams to achieve successful outcomes.
• Strong understanding of the UK healthcare system, including policy, regulatory, and operational aspects.
• Strong understanding of NHS Operations and Service delivery across the healthcare landscape to include NHS Acute and Community Trusts, Integrated Care Systems, Arm’s Length Bodies and National Teams.
• Exceptional analytical, strategic thinking, and problem-solving skills, with a good understanding of Healthcare data and intelligence solutions.
• Proven ability to communicate effectively with clients and stakeholders at all levels, including executive, operational and clinical leadership teams.
• Experience in business development and a track record of successfully securing new consulting engagements.

• Skilled Engagement Manager able to effectively manage commercials and engagement risks.
• Strong understanding of client needs and how to translate them into solution sets.
• Strong leadership and mentoring abilities alongside excellent communication and interpersonal skills.

Location:

• This role is based in London or one our EY’s regional offices. National travel will be required as will travel to our EY Headquarters in London.