Manager- Organization and Workforce Transformation (OWT)

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

EY- Global Delivery Services (GDS) – Consulting – People Consulting (PC), Manager- Organization and Workforce Transformation (OWT):

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The Opportunity

We are looking for Managers with expertise in OWT to join the PC team. This is a fantastic opportunity to be part of a leading global professional services organisation whilst being instrumental in growth of the PC team.

Organization and Workforce Transformation comprise of professionals who provides service offerings corresponding to Organization Design, Workforce Planning, Talent Management, Leadership and Culture. Apart from project delivery, we support all aspects of Business Development work, PoV development, proposals and market research that comes under the purview of OWT

Your Key Responsibilities

• Manage and grow the Organization and Workforce Transformation consulting services capability by developing strong relationship with global practices
• Work on global client projects as part of a global distributed team. Ensure quality of all work products, timeliness and accuracy of content
• Collaborate with Subject Matter Experts across the OWT service areas to provide insights on overall strategic and operational performance
• Lead a team of professionals and provide direction to the team across different pursuit and project phases
• Achieve metrics on productivity, utilization, headcount growth and penetration for the OWT team
• Ensure high operational efficiency by managing engagement risks and escalations, project economics, and ensuring effective planning and budgeting
• Be recognized internally as a ‘go-to’ advisor on issues related to Organization and Workforce transformation, strategic workforce planning, Organization restructuring and talent planning
• Perform role of a counsellor and a coach: define and set goals, conduct performance reviews and ensure ongoing learning and development of the team
• Develop thought leadership collaterals, tools, techniques, methodologies to build and enhance software offering within the practice

Skills and attributes for success

• Demonstrate high integrity and commitment to working in a new, challenging environment
• Demonstrate ability to manage ambiguity and be proactive
• Strong leadership and team management skills
• Effective communication and presentation skills
• Cross cultural awareness and sensitivity
• High energy levels, be flexible, adaptable and be confident

To qualify for the role, you must have

• 12-16 years of experience in
• Minimum 8 – 10 years of experience in Organization design, Workforce Planning, Leadership & Culture and Talent Management. Strong expertise in capacity planning, workforce management tools, and operational planning methodologies
• Master’s degree in HR or similar full time MBA/EMBA
• Experience in developing PoVs, sales proposals under Organization Design and Talent Management areas
• Experience in managing large teams as well as multiple engagements simultaneously
• Demonstrated leadership capabilities of collaboration across boundaries and working in highly matrixed, ambiguous and challenging situations

Ideally, you’ll also

• Experience in consulting for global organisations, across industry in the areas of
  • Organization Design
  • Workforce planning and restructuring
  • Talent Management
  • Leadership and Culture Assessment
• Experience in managing data and deriving insights, reporting, that enable business decision making
• Preferred expertise in Analytics, with experience in one or more statistical tools and techniques including:
  • SPSS, Spotfire, PowerBI, Qualtrics
  • Deep expertise in Excel and Microsoft toolkit
• Experience in project management, tracking, benefits reporting and stakeholder management
• Experience in a managed services organisation to provide extended consulting services to global clients in managing medium to large scale Organization Transformation projects using experience in analytics, talent management and HR planning
• Experience of working with a Big 4 consulting firm

What we look for:

• Professionals who are independent, self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class support services. Apart from day-to-day activities, the candidate is expected to be involved in strategic planning to grow the team.
• Technical experts with commercial acumen, relevant experiences and high degree of enthusiasm to adapt and learn in a fast-moving environment
• Professionals who are willing to work in an environment of continual professional development, drive to take on new responsibilities and projects and work experiences with clients across geographies

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

• Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.
• Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.
• People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.
• Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.
• How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.

Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits.

“We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.

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