Local CFO Allianz Services Morocco

Allianz Services is a global center of excellence delivering high-quality business services to the Allianz Group. We are a diverse team across multiple continents, driving transformation, operational excellence, and customer-centric solutions to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 8500 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz Group.

At Allianz Services, we have a strong specialization in core insurance operations, shared services, business analytics, engineering, contact center operations and management consulting. Our people and our trusted relationships with partners are what matter most. These are rooted in our values of compassion, integrity, and expertise and we strive to continuously evolve, improve, and deliver excellence while contributing successfully to the transformation of Allianz.

Job role

The Head of Finance is responsible for P&L, balance sheet and all Finance and Controlling, safeguarding, procurement related areas for AZS Morocco. This includes ensuring the overall profitability, financial planning and target setting, management of risks, management reporting, accountable for ensuring compliance with internal and external regulations and is responsible for the financial safeguarding of Allianz Services' assets. Leads the team, act as a Business Partner in all finance and safeguarding matters by developing and executing the finance and pricing strategy for Morocco, in support of the overall business priorities in line with the global procedures. In addition the Head of Finance is responsible for managing in a matrix all key functions - including Controlling (i.e. legal, risk, compliance) in alignment and under according guidance from function holder in AZ Services headquarters in Munich.

What You Will Do

• Provide leadership and manage the Finance and Controlling, Contract Management, Risk Management, Procurement, Legal, Data Privacy & Compliance team. Drive the day-to-day financial operations within AZS Morocco, such as Accounting, Tax, Treasury, Billing, Pricing and Controlling. Responsible for Accounting (statutory, IFRS), Tax (VAT, CIT, withholding tax) and treasury in AZS Morocco. Root cause analysis of revenue, operating costs and EBIT variances to plan and projections
• Managing all closing relevant processes and ensure proper cash management
• Responsible for reporting to local authorities (Tax Office, Statistical Office, National Bank, etc) and to Headquarter
• Providers' relationship management for services pertaining to tax preparation, auditing, banking, investments, and other financial needs as necessary. Representation of the entity in front of external stakeholder (e.g. auditors, authorities)
• Manage the financial planning as well as pricing and support the Planning Dialogue (process) of Allianz Service and also contribute to Strategic Dialogue.
• Manage profitability of AZS Morocco by taking relevant means; together with Operational Excellence functions ensure internal productivity gains are being realized and provide insightful information and expectations to senior managers to aid in long-term and short-term decision making
• Implement framework for price calculations for global products and services (e.g. rate cards) and take accountability for compliance with AZ Group rules and external regulations. Establish guidelines, governance for financial decision
• Set framework and standards for AZ Services Morocco internal charges (e.g. internal overhead allocation)

Key responsibilities

• 10+ years’ leadership experience gained in the financial domain of a customer-driven international financial service organization is a must
• Solid knowledge of local statutory requirements, Transfer Pricing rules and International Financial Reporting Standards (“IFRS”)
• Strong affinity with finance systems and processes, and a track-record of driving complex global finance process improvements
• Competence in change management and able to translate necessary changes into operational and tactical plans and prepared to be „hands-on“ in the operations when required
• Able to think in end-to-end processes, beyond the boundaries of the own department and able to drive efficiency and quality improvements in the company’s processes
• Strong understanding of the contact center industry and global market trends.

Qualifications & Skills

• Master’s degree in Business Administration , Accounting, Finance and/or Controlling
• Excellent analytical skills, influencing skills, initiative, assertiveness, and decisiveness
• Spoken and written fluency in English and French
• 8+ years leadership experience in multicultural context
• Ability and credibility to act on eye-level with C-level counterparts 

• Strong understanding of the contact center industry and global market trends.
• Excellent communication and negotiation skills, with the ability to build and maintain strong client relationships.
• Strategic thinker with the ability to analyze complex data and make informed decisions.

• Excellent communication and presentation skills
• Result orientation
• Self-starter with strong problem-solving skills
• Ability to navigate complex organizations
• Growth mindset
• Affinity to change and the usage of Gen AI

Allianz Services is a global center of excellence delivering high-quality business services to the Allianz Group. We are a diverse team across multiple continents, driving transformation, operational excellence, and customer-centric solutions to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 8500 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz Group.

At Allianz Services, we have a strong specialization in core insurance operations, shared services, business analytics, engineering, contact center operations and management consulting. Our people and our trusted relationships with partners are what matter most. These are rooted in our values of compassion, integrity, and expertise and we strive to continuously evolve, improve, and deliver excellence while contributing successfully to the transformation of Allianz.

Job role

The Head of Finance is responsible for P&L, balance sheet and all Finance and Controlling, safeguarding, procurement related areas for AZS Morocco. This includes ensuring the overall profitability, financial planning and target setting, management of risks, management reporting, accountable for ensuring compliance with internal and external regulations and is responsible for the financial safeguarding of Allianz Services' assets. Leads the team, act as a Business Partner in all finance and safeguarding matters by developing and executing the finance and pricing strategy for Morocco, in support of the overall business priorities in line with the global procedures. In addition the Head of Finance is responsible for managing in a matrix all key functions - including Controlling (i.e. legal, risk, compliance) in alignment and under according guidance from function holder in AZ Services headquarters in Munich.

What You Will Do

• Provide leadership and manage the Finance and Controlling, Contract Management, Risk Management, Procurement, Legal, Data Privacy & Compliance team. Drive the day-to-day financial operations within AZS Morocco, such as Accounting, Tax, Treasury, Billing, Pricing and Controlling. Responsible for Accounting (statutory, IFRS), Tax (VAT, CIT, withholding tax) and treasury in AZS Morocco. Root cause analysis of revenue, operating costs and EBIT variances to plan and projections
• Managing all closing relevant processes and ensure proper cash management
• Responsible for reporting to local authorities (Tax Office, Statistical Office, National Bank, etc) and to Headquarter
• Providers' relationship management for services pertaining to tax preparation, auditing, banking, investments, and other financial needs as necessary. Representation of the entity in front of external stakeholder (e.g. auditors, authorities)
• Manage the financial planning as well as pricing and support the Planning Dialogue (process) of Allianz Service and also contribute to Strategic Dialogue.
• Manage profitability of AZS Morocco by taking relevant means; together with Operational Excellence functions ensure internal productivity gains are being realized and provide insightful information and expectations to senior managers to aid in long-term and short-term decision making
• Implement framework for price calculations for global products and services (e.g. rate cards) and take accountability for compliance with AZ Group rules and external regulations. Establish guidelines, governance for financial decision
• Set framework and standards for AZ Services Morocco internal charges (e.g. internal overhead allocation)

Key responsibilities

• 10+ years’ leadership experience gained in the financial domain of a customer-driven international financial service organization is a must
• Solid knowledge of local statutory requirements, Transfer Pricing rules and International Financial Reporting Standards (“IFRS”)
• Strong affinity with finance systems and processes, and a track-record of driving complex global finance process improvements
• Competence in change management and able to translate necessary changes into operational and tactical plans and prepared to be „hands-on“ in the operations when required
• Able to think in end-to-end processes, beyond the boundaries of the own department and able to drive efficiency and quality improvements in the company’s processes
• Strong understanding of the contact center industry and global market trends.

Qualifications & Skills

• Master’s degree in Business Administration , Accounting, Finance and/or Controlling
• Excellent analytical skills, influencing skills, initiative, assertiveness, and decisiveness
• Spoken and written fluency in English and French
• 8+ years leadership experience in multicultural context
• Ability and credibility to act on eye-level with C-level counterparts 

• Strong understanding of the contact center industry and global market trends.
• Excellent communication and negotiation skills, with the ability to build and maintain strong client relationships.
• Strategic thinker with the ability to analyze complex data and make informed decisions.

• Excellent communication and presentation skills
• Result orientation
• Self-starter with strong problem-solving skills
• Ability to navigate complex organizations
• Growth mindset
• Affinity to change and the usage of Gen AI