Technical Quality Assurance, Sr Professional I

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Technical Quality Assurance, Sr Professional I

About your role:

As a Technical Quality Assurance, Sr Professional I, you will evaluate software quality across applications, integrations and releases. You will work with development, product and delivery teams to identify defects, validate fixes and improve test coverage. Your work supports reliable software delivery and helps ensure Fiserv solutions meet defined performance, security and functional requirements.

What you'll do:

• Develop test plans, test cases and test scripts for functional, regression, integration and performance testing.
• Execute manual and automated tests to validate software behavior against documented requirements.
• Evaluate defects, document reproduction steps and partner with development teams through resolution.
• Analyze JavaScript Object Notation (JSON), Extensible Markup Language (XML) and RESTful application programming interface (API) responses to validate integrations.
• Apply quality assurance processes within Agile delivery cycles, including sprint planning, backlog refinement and release validation.
• Contribute to peer reviews, test data preparation and quality metrics that improve test coverage and release readiness.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 4+ years of experience in software quality assurance testing for enterprise software applications.
• 2+ years of experience in automation testing using test automation tools or similar frameworks.
• 2+ years of experience in performance testing for web applications, APIs or integrated systems.
• 2+ years of experience working in Agile delivery environments with sprint-based planning and testing.
• 4+ years of experience working with JavaScript Object Notation (JSON), Extensible Markup Language (XML) and RESTful application programming interface (API) services.
• Bachelor’s degree or higher in Computer Science, Information Technology, Software Engineering or a related field, or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience with continuous integration and continuous deployment (CI/CD) tools.
• Experience with security testing practices for web applications or APIs.
• Knowledge of software development lifecycle processes, including release management and defect tracking.
• Certification in software testing methodologies, such as Certified Tester Foundation Level or equivalent certification.

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.

Travel:

This role requires occasional travel (up to 10%).

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

Salary Range

$74,000.00 - $122,400.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.