Senior Hardware Operations Program Specialist
Oura · San Francisco, United States · 11h ago
Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.
Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.
Oura's NPI Supply Chain Operations team is responsible for taking new hardware programs from early builds through mass production, on schedule, at quality, and within budget. We're looking for an Operations Program Specialist (OPS) who can own the financial backbone of our NPI programs while also staying close enough to the factory floor to understand what's driving the numbers.
The majority of your time will be spent managing and reconciling NPI program budgets across multiple hardware programs and contract manufacturers — tracking build spend, closing gaps between forecast and actuals, and giving leadership a clear, trustworthy picture of where the money is going. The remainder of your time will be spent supporting factory builds directly: coordinating material readiness, tracking build risks, and helping ensure lines come up on schedule.
You'll work across Engineering, Manufacturing, Quality, Sourcing, and Finance, and directly with our contract manufacturers.
This is a hybrid role requiring someone to work out of our San Francisco office 2-3 days a week.
What You Will Do:
Budget Management & Reconciliation
- Lead the FY budget development for Operations in conjunction with the broader Supply Chain and Engineering teams.
- Own the day-to-day tracking and reconciliation of NPI program budgets across multiple concurrent hardware programs, including ops builds, tooling, and NPI-related capital and operating expenses.
- Partner with program leads, sourcing, engineering, and finance to understand the drivers behind any variance between forecasted and actual spend, and drive resolution.
- Maintain and evolve budget consolidation workbooks and reporting tools that roll program-level detail up into executive-ready summaries.
- Manage the reallocation of funds across programs and cost categories as priorities shift, ensuring every change is accounted for and traceable.
- Prepare and present regular budget status updates to program and functional leadership, flagging risks and open items proactively.
- Maintain fiscal integrity and audit-readiness across all tracked spend as nothing should be a surprise at quarter close.
- Continuously improve budget tracking processes and tooling to reduce manual reconciliation effort and improve forecast accuracy.
- Work and align with the Cost Innovation and CapEx teams on build cost actualization and cost control.
Hardware Operations / NPI Build Support
- Support factory NPI builds (Proto/EVT/DVT/PVT and early mass production) by tracking material readiness, build risks, build matrix planning, material drive, and open issues alongside the program team and contract manufacturers.
- Act as a point of coordination between internal Ops teams and CM operations teams during line bring up activities and builds.
- Identify opportunities to streamline and automate operational workflows; build or contribute to tools that reduce manual effort and improve data visibility across the team
- Assess, analyze, and consolidate cross-functional data into concise, actionable briefings for management and executive audiences
- Help ensure lines are brought up on schedule and within budget, connecting on-the-ground build activity back to the financial picture you own.
This is a hybrid role out of our San Francisco office.
What you'll bring
- 7+ years of experience in financial planning/budget management, program management, supply chain, or manufacturing operations (a combination of budget and hardware operations experience is ideal).
- Advanced spreadsheet skills (Excel/Google Sheets) and comfort building and maintaining complex, multi-program budget/reconciliation workbooks.
- Experience with AI tools, automation, or scripting (Python, SQL, no-code/low-code, LLM-based tooling) to streamline budget tracking or reporting workflows.
- Strong written and verbal communication skills; able to translate detailed financial and operational data into clear, concise updates for executive audiences.
- High attention to detail and comfort managing multiple concurrent workstreams and deadlines.
- Ability to build strong cross-functional relationships and influence without direct authority, across internal teams and external contract manufacturers.
- Up to 10% global travel is required for this position. San Francisco in-office work is required.
Nice to have:
- Experience in the consumer electronics or hardware industry, ideally supporting NPI programs.
- Familiarity with NPI phase gates (Proto/EVT/DVT/PVT/MP) and CM/factory operations.
- Database or statistical software experience (SQL, SPSS, SAS, or similar) a plus.
- Bachelor's degree in Finance, Accounting, Business Administration, Supply Chain, Engineering, or a related field.
- Note: Up to 10% global travel is required for this position. San Francisco in-office work is required.
Benefits
At Ōura, we care about you and your well-being. Everyone here at Ōura has a ring of their own and we are continually looking to improve employee health.
What we offer:
- Competitive salary and equity packages
- Health, dental, vision insurance, and mental health resources
- An Ōura Ring of your own plus employee discounts for friends & family
- 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
- Paid sick leave and parental leave
Ōura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.
Region 1 (Bay Area): $172,550- $203,000
We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI).
Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.
We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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