Logistics Data Business Partner, EC Logistics Development Department (ECLD)

Job Description:

Business Overview

Rakuten group has almost 100 million

customers based in Japan and 1 billion globally as well, providing more than

70 services in a variety such as e-commerce, payment services, financial

services, telecommunication, media, sports, etc.

Department Overview

"Logistics" is one of essential

foundation for developing EC services in Rakuten Group. Logistics outsourcing

service "Rakuten Super Logistics (RSL)" for merchants in Rakuten

Ichiba

・ Online bookstore

"Rakuten Books"

・ Online shopping site for

daily necessities, health foods, pharmaceuticals, etc. "Rakuten 24"

(Rakuten Direct)

・ Online Fashion site that

officially handles popular apparel brands, "Rakuten Fashion"

Our department provides services that

supports the business models described above, such as

・ Warehouse Management

System (WMS)

・ Transportation Management

System (TMS)

・ Collaboration with

Rakuten Ichiba The wide ranges of services we provide requires diversity in

many areas, such as personality, knowledge and working environment.

Logistics Data Analytics Group - have

vision to help the whole logistics department to become a data driven

organization. We are using GCP as our data platform foundation and building

the data analytics platform on GCP. We are proceeding with data visualization,

business insight and trend predictions based on our data to help the business

side on decision making, cost optimization and so on. We are focusing on 2

fields:

・ Data Analytics and

Visualization - Adopting a data-driven approach to utilize data for issue

identification, resolution, and support in business strategy decision-making.

・ AI Utilization - Promoting the efficiency

and innovation of business processes.

Position:

Why We Hire

Our logistics data platform is nearing

completion. As we move from the infrastructure-building phase (0 to 1) to the

value-realization phase (1 to 100), we are looking for a Logistics Data

Business Partner to lead the next chapter of our journey. Your mission is to

pivot our focus toward data utilization. You will be the vital link between

our logistics business and our engineering team, ensuring that we leverage

our new data platform and emerging AI technologies to drive tangible business

results - specifically, expanding sales and reducing operational costs.

Position Details

・ Strategic Bridge: Act as the primary interface between logistics business, operations and our engineering team. You will translate ambiguous

business pain points into structured, data-driven workstreams.

・ Technical Guidance: While you are not expected to be the primary

coder, you will guide our Data Scientists and Engineers by evaluating

analytical approaches, ensuring model selection is robust, and maintaining

high standards for scalability and performance.

・ Project Ownership: Drive data utilization projects from

"idea" to "reality." Manage stakeholder expectations,

track ROI, and ensure our solutions are not just technically sound but

practically adopted by warehouse operations.

・ Organizational Catalyst: Shift the team’s focus from

"building dashboards" to "improving business KPIs." Use

your broad knowledge of Data Engineering and AI to identify where we can

drive the most impact in sales growth and cost reduction.

Work Environment

Mandatory Qualifications:

・ 3+ years of experience in data-driven business roles (e.g., Data

Business Partner, Analytics Lead, Logistics Strategy).

・ Strong Business Sense: Proven ability to translate business goals

into data/AI requirements.

・ Communication Mastery:

English: Professional working proficiency for technical team

collaboration.

Japanese: Business-level proficiency for stakeholder engagement

and operational coordination.

・ Data Literacy: Familiarity with data analysis and data science

concepts (you don’t need to be an engineer, but you must know what is

possible and how to guide the team).

・ Project Management: A track record of pushing projects from

"idea" to "reality" in a complex, cross-functional

environment.

Desired Qualifications:

・ Experience in the logistics, supply chain, or e-commerce industry.

・ Understanding of the modern data stack (GCP, BigQuery, Looker,

etc.) and how they translate into business insights.

・ Experience in a fast-paced, scale-up environment where you have

moved a project from early-stage development to full production.

Other Information:

Additional information on Location

Tokyo

Additional information on English Qualification

#commerce #dataanalyst #datascientist #RakutenSUPERLOGISTICS