Director, Tech Risk & Analysis | Retail Bank

Director, Tech Risk & Analysis | Retail Bank

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our mission is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

As a member of the TCDR  (Technology, Cyber, Data and Resiliency) team within Capital One’s Retail Risk Office, you will apply your analytical, risk management, and project management skills to support Risk Management Strategy. You will work with smart and passionate people to deliver results that have a direct impact on the company’s technology risk profile. You will take on important and exciting responsibilities from day one, working with key stakeholders across the company. You will also be challenged to excel alongside the brightest talent in the industry and be rewarded for your achievements. 

As a Director, Cyber Risk and Analysis- you will apply expertise on risk best practices to assess current state, identify gaps, and assess tech and cyber risk, threats, and business impact. You will define mitigation strategies, prioritize, negotiate and escalate and implement recommendations. Participate in enabling responsible innovation and in the design and implementation of control programs. You will model deep and hands-on knowledge of technology and cyber risk assessments, information risk controls, regulatory and internal governance, data analysis metrics and reporting, & customer engagement. Spearhead the integration of advanced tools and agentic AI, driving the modernization and continuous evolution of our risk management frameworks within a rapidly changing digital landscape

Responsibilities:

•  Possesses a understanding of technology systems and topology, including awareness of advances in networks, applications, infrastructure, cloud computing, and data.
• Maintains a broad understanding of technology risk frameworks, has innate ability to leverage these frameworks in risk identification processes. 
• Demonstrates a broad understanding of major categories of risk, how those risks can occur in a new environment, and the measures required to safeguard the enterprise.
• Leverages reporting & tools to perform analysis on different types of data points to inform policies and drive change. Understands associated reporting metrics and is able to inform on tech and cyber risks.
• Quickly and accurately analyzes data, assesses risk, & prioritizes potential risks to differentiate critical, high-risk, and low-risk issues, and remediate and escalate as appropriate.
• Researches, assembles, and/or evaluates information regarding industry practices or applicable regulatory changes affecting risk management policies or programs; recommends sound, practical solutions to complex issues.
• Makes recommendations regarding changes to policy, procedures, and control programs to mitigate evolving risks.
• Effectively self-challenges tech and cyber control programs as part of first line duties and escalates risks where appropriate. Workds with second line and other enterprise risk teams to ensure adequate risk and controls management oversight and support challenge practices to ensure risk-related matters are addressed effectively
• Demonstrates sound lifecycle program management to include documenting and communicating action plans, impediments and risks, and stakeholder engagement.
• Advises Accountable Executives of tech and cyber-related risk on a consistent basis via relevant risk forums and through existing processes such as exception and issue management.
• Exhibits  strong critical thinking skills and ability to navigate the unknown to devise innovative risk management solutions.
• Inspires, Coaches, and Enables team members to perform at their best. Scales impactful innovations across teams; champions a culture where innovation is measured by measurable business impact and risk resilience.
• Ensures team wins are visible and celebrated. 

Basic Qualifications: 

• Bachelor’s Degree or military experience
• At least 9 years of experience in technology (software delivery, distributed systems, cloud-native architecture, infrastructure as code), cybersecurity (identity and access management, application security, cloud security, data protection), technology auditing, systems risk management, technology risk assessments, resilience engineering (operational resilience, business continuity, disaster recovery, high availability), chaos engineering (fault injection, blast radius mitigation, automated security validation), site reliability engineering (SLAs or SLOs, observability, incident response), or a combination

Preferred Qualifications:

• Master’s Degree in Information Technology, Cybersecurity, or equivalent
• 9+ years of Risk Management experience in Cyber or Information Security practice
• 9+ years of experience in cloud computing (AWS, GCP, or Azure)
• 9+ years of experience in a second-line or oversight role at a financial institution or regulatory agency 
• Professional Security Certification or Professional Risk Management Certification
• Certified Information Systems Security Professional (CISSP)
• Certified Information Systems Auditor (CISA)
• Certified in Risk and Information Systems Control (CRISC)
• Open FAIR Certified

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).
Job Description

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $230,400 - $263,000 for Director, Tech Risk & AnalysisRichmond, VA: $209,500 - $239,100 for Director, Tech Risk & Analysis

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).