AI/ML Data and Analytics - Product Manager, Vice President
JPMorgan Chase · Plano, United States +1 · 18h ago
SeniorOn-siteMachine Learning & AI
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
You are passionate about shaping the future of AI and data-driven innovation at scale. Join JPMorganChase's AI/ML Solutions team and play a critical role in advancing transformational initiatives that strengthen the firm's data and analytics capabilities while delivering meaningful business outcomes.
As a Product Manager within the AI/ML Solutions team, you will be responsible for driving strategic initiatives that enable the firm's data, analytics, and AI objectives. You will lead complex programs, establish governance frameworks, manage cross-functional stakeholder engagement, and help define operating models that maximize business value. Acting as a trusted partner to senior leaders across Lines of Business and Corporate Functions, you will be instrumental in delivering scalable, efficient, and well-governed AI/ML solutions that support the firm's strategic priorities.
Job Responsibilities
- Develop and execute strategic product and program roadmaps that align AI/ML initiatives with business objectives and enterprise priorities
- Lead the delivery of complex, cross-functional programs, ensuring alignment of scope, timelines, resources, dependencies, and risk mitigation strategies
- Partner with business, data, technology, risk, and control stakeholders to define requirements and deliver innovative AI/ML-enabled solutions
- Establish and maintain governance frameworks, operating rhythms, and reporting processes that drive transparency, accountability, and execution excellence
- Manage portfolio planning activities, including prioritization, investment tracking, budgeting, and performance reporting
- Define and monitor key performance indicators to measure program effectiveness, business outcomes, adoption, and value realization
- Drive change management efforts that support organizational readiness, adoption, and sustainable implementation of new capabilities
- Identify opportunities to improve operating models, streamline processes, and enhance data and analytics delivery effectiveness
- Build strong relationships with senior leaders and serve as a trusted advisor for strategic decision-making and transformation initiatives
- Foster collaboration across diverse stakeholders and influence outcomes in a highly matrixed environment
- Develop repeatable frameworks, playbooks, and best practices that support consistent execution and continued program success
Required Qualifications, Capabilities, and Skills
- Bachelor's degree in Business, Finance, Economics, Data Analytics, Computer Science, Engineering, or a related field
- 5+ years of experience in product management, transformation, program management, strategy, or a related discipline
- Proven experience leading large-scale, complex initiatives across multiple stakeholder groups within a matrixed organization
- Advanced knowledge of product management principles, product lifecycle management, and Agile delivery methodologies
- Strong analytical and problem-solving skills with the ability to translate complex business challenges into actionable strategies and solutions
- Experience developing executive-level communications, dashboards, presentations, and business recommendations
- Demonstrated ability to manage competing priorities and drive execution in fast-paced, evolving environments
- Strong stakeholder management, influencing, and relationship-building skills across senior leadership teams
- Ability to leverage data and metrics to support decision-making, prioritization, and performance management
- Excellent verbal and written communication skills with the ability to articulate complex concepts to technical and non-technical audiences
Preferred Qualifications, Capabilities, and Skills
- Experience within financial services, banking, fintech, or a highly regulated industry
- Knowledge of AI/ML technologies, data management principles, and modern analytics platforms
- Experience supporting enterprise transformation, data, analytics, or AI modernization initiatives
- Familiarity with AI governance, model risk management, data controls, and regulatory considerations
- Experience working with global teams and managing initiatives across multiple regions
- Strong background in portfolio management, strategic planning, or operating model design
- Demonstrated success delivering business outcomes through cross-functional collaboration and influence