Infrastructure Governance Oversight Manager

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Job Description:

Infrastructure Governance Oversight Manager

Position Overview:
The Infrastructure Risk and Control function plays an important role in preserving and enhancing the foundational strength of Northern Trusts control environment.  In support of the business operating model this function has global alignment which is centrally managed, along with embedded control teams to ensure universal coordination and consistency in delivery. Candidates for this role need to be risk-minded, detail orientated and effective at driving efforts to conclusion.

As leader of the Infrastructure Access Management Oversight team, you will lead activities in support of the regional and global management and are responsible for interfacing with Identity and Access Management Platforms. Role will support all areas within the Infrastructure group with regard to the Infrastructure Access space. A successful candidate will execute daily activities in support of Design and operating effectiveness of the controls in Infrastructure Services, products and services constituting the identity access and management platforms, process and controls.  In addition, this role will work with global process owners, to proactively manage and execute a control governance to reduce the opportunity for losses, errors, threats and risks.

As part of the VUL Management Oversight Role part of the Infrastructure Risk and Governance support team, you will participate in activities support the regional and global management owning and responsible for VUL management process across platforms and technology implemented into production and non-production environment. You will be responsible to track the open VUL, identify priority based on the CVSS score, convey the priorities of the fixes to be performed and track remediation as per the priority identified. In addition, you will work with global process owners, to proactively manage and execute a control governance to reduce the opportunity for losses, errors, threats and risks.  

Key Responsibilities:

• Establish and manage an effective risk-minded Infrastructure Access and VUL oversight function within the Technology Infrastructure space.  
• Demonstrate a deep analytical approach by connecting the dots and identifying trends of Infrastructure Access and VUL activities across the organization.
• Provide Infrastructure Access and VUL strategic thinking, thought leadership, and guidance on identifying key risks/improvement opportunities and drive the remediation efforts across Technology Infrastructure.
• Support audit and other remediation efforts, including the development and implementation of supporting programs (e.g., training, monitoring, reporting).
• Establish strong working relationships and communications with key Infrastructure Access and VUL stakeholders globally with the ability to support a point of view.
• Ensure that meetings are effective and deliverables are issued accurate, complete, and provided timely to stakeholders.

• Lead, coach, and develop team members by setting clear expectations, providing regular guidance, and supporting individual growth and performance objectives.
• Manage team priorities, workload, and delivery timelines to ensure high-quality execution of Infrastructure Access and VUL oversight activities and timely completion of risk and control deliverables.
• Foster a culture of accountability, collaboration, continuous improvement, and risk ownership across the team while encouraging knowledge sharing and operational excellence.

Key Skills:

• In depth understanding of the Infrastructure Risk and Control
• Excellent understanding of Tools and Processes supporting Identity and Access Management.
• Ability to drive and/ or oversee Organizations Infrastructure Access initiatives
• Good understanding with Infrastructure Access Tools like CyberArc
• Good understanding with VUL management Processes and Tools like Qualys, etc.

Leadership Skills:

You will need Strong leadership capabilities who can excel in effective decision making, mentoring teams, and delivering results

• Ability to develop long-term strategies and align them with organizational goals. Also, ability to influence and inspire others toward achieving shared goals.
• Capable of analyzing complex situations to make informed decisions.
• Excellent verbal and written communication skills and ability to articulate vision and direction clearly to various stakeholders.
• Ability to make critical decisions under pressure by balancing risk and opportunity while considering long-term impact.
• Ability to inspire, motivate, and build cohesive teams with strong collaborative skills to foster partnerships with other teams/ stakeholders.
• Skilled in negotiation and handling difficult conversations.

Qualifications:

• Proven Risk professional with 12-15+ years of total experience and 10+ years relevant Risk and Controls experience.
• 4+ years of experience in Financial Services.
• Have a good understanding on the Identity and Access Management platforms not limited to ARCOS, CyberArk, ACF2, RACF, Role based Access Control, Attribute based Access Control, Integration of the Identity systems with the Access Management Platforms, Service Accounts (creation, authentication and recertification) Technical accounts (creation, authentication and recertification) , Shared Accounts, AD based authentication etc.,
• Good understanding of financial services regulations, risks and controls.
• Internal Audit or Risk related Certification (CISA, CIA, CRISC, etc.), and/or Infrastructure Access related Certification (CInfrastructure Access, etc.) a plus.
• Infrastructure Access related engineering experience a plus.
• Experience working at Big4 is a plus.
• Highly motivated, self-starter who deals well with ambiguity and can execute effectively.
• Ability to challenge and influence stakeholders of differing viewpoints to reach consensus.

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.

About Our Pune Office

The Northern Trust Pune office, established in 2016, is now home to over 3,000 employees. The office handles various functions, including Operations for Asset Servicing and Wealth Management, as well as delivering critical technology solutions that support business operations across the globe.

Our Pune team takes our commitment to service to heart. In 2024, they volunteered more than 10,000+ hours into the communities where they live and work. Learn more.