Transaction Banking Cash Product Management - Digital Channels Product Owner
OCBC · Malaysia · 1d ago
WHO WE ARE:
As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.
Transaction Banking Digital Channels Product Development
Why Join
As a Transaction Banking Product Management at OCBC, you'll play a key role in shaping the future of our transaction banking products and services. You'll have the opportunity to work with a wide range of stakeholders, from customers to internal teams, to design and deliver innovative solutions that meet the evolving needs of our clients. You'll be part of a dynamic team that's passionate about delivering exceptional customer experiences.
How you succeed
To succeed in this role, you'll need to have a deep understanding of our customers' needs and be able to translate that into product requirements. You'll work closely with cross-functional teams to design, develop, and launch new products and services. You'll also need to stay up-to-date with industry trends and competitor activity to ensure our products remain competitive.
What you do
- Assume role as Product Owner to deliver the digital channels capabilities including strategic and industry projects, required to support the business growth and strategy of the Wholesale and SME segments
- Collaborate with local business users, functional specialists, operational teams, and other stakeholders to gather and define user requirements and intended outcome, design end-to-end UI/UX customer journeys and process workflows.
- Manage the product development on the digital platforms end-to-end with upstream/ downstream systems with detailed user stories, manage user acceptance testing (UAT) and project rollout deployments.
- Operate within an Agile framework alongside regional teams, taking full accountability for the product roadmap and ensuring prioritization of user stories based on stakeholder inputs.
- Manage modification and enhancements of existing products to address emerging business needs, customer demands or regulatory needs
- Lead product pre-launch activities, including securing new product approvals, operationalizing processes, conducting product training, and updating documentation/specifications, while ensuring compliance with BNM and Shariah guidelines.
- Conduct regular market research and competitor analysis to identify trends, new opportunities, and areas for innovation.
- Define and monitor key performance metrics to track benefits realization from product initiatives, ensuring alignment with business objectives.
- Coordinate with Operations & Technology, client servicing teams, and other departments to resolve service delivery issues promptly, ensuring adherence to service level agreements.
Who you are
- At least 5 years of experience in product development and management, preferably within transaction banking, financial services or fintech sectors
- Proven experience in defining product roadmap and execution for digital channels or similar financial connectivity solutions.
- Strong understanding & breadth of transaction banking/ cash management products, processes, and regulatory environments, including BNM and Shariah compliance
- Excellent communication and stakeholder management skills
- Ability to work in a fast-paced environment and prioritize multiple projects simultaneously
- Strong analytical and problem-solving skills
- Competency in Agile framework, with familiarity using Jira, Confluence and Figma tools
Who we are
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
What we offer
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
What we offer:
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.