Junior Observability Engineer - Kuala Lumpur, Malaysia

Junior Observability Engineer is responsible for supporting monitoring, telemetry, alerting, dashboards, and operational insight for applications, platforms, and infrastructure. Guided by our purpose, “always with you, building a more confident future,” and our New Frontier strategy focused on stronger growth, attractive returns, and all-weather performance, this is an exciting opportunity to improve service visibility, strengthen incident detection and investigation, and help technology teams make evidence-based reliability decisions.

·Develop and maintain dashboards, queries, alerts, and operational views using approved observability platforms, with clear service context, ownership, routing, and runbook information.

·Coordinate the onboarding and validation of logs, metrics, traces, events, synthetic results, and service metadata for approved applications, platforms, and infrastructure.

·Analyze alert quality, telemetry gaps, duplicate or noisy events, performance trends, and service behavior, and support evidence-based tuning and remediation.

·Provide telemetry-based support for incident investigation, problem analysis, production-readiness reviews, service-health reporting, and monitoring of observability data flows and components.

·Maintain configurations, test evidence, support documentation, and ownership records while complying with applicable MetLife monitoring, security, privacy, access, change, data-handling, and local-country requirements.