Data Center Engineer - Memphis, TN

What success looks like in this role:

oProvider Field Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of Dell product located at Customer Site.

oTriage issues with direction from Dell Support

oExecute plan of action from Dell Domain Engineer/L3

oDocument POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email

oReseating parts, swap or replace parts

oServer Testing and validation (running diagnostics, capturing and uploading logs)

oUpgrading Firmware as needed

oParts locker management, manage inbound and outbound parts

oSpare parts management, separate from parts locker (during CW server deployments)

oParts return to Dell

You will be successful in this role if you have:

• High School Diploma or GED required
• May require technical certification or Associate Degree
• Generally, 4-6 years’ experience in area of responsibility

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This role may require access to export-controlled commodities and technology.  Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

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This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.