Healthcare Provider & Data Director
West Monroe · Chicago, United States · 14h ago
Are you ready to make an impact?
Healthcare Provider & Data Director
West Monroe is seeking a dynamic Healthcare Provider & Data Director to join our growing Healthcare practice. This role is instrumental in expanding our healthcare provider presence, delivering innovative data-driven consulting solutions, and building executive relationships with health systems, physician organizations, and other provider organizations. As a leader, you'll drive client success, develop high-performing teams, and help shape the future of healthcare consulting through data, analytics, AI, and digital transformation.
If you're passionate about improving healthcare delivery, thrive in an entrepreneurial environment, and enjoy collaborating with innovative professionals, we'd love to hear from you.
What You'll Do
Client Delivery
- Serve as a trusted advisor to executive leaders across health systems, integrated delivery networks, physician groups, and other provider organizations.
- Lead complex consulting engagements focused on provider transformation, data strategy, analytics, and technology-enabled operational improvement.
- Deliver thought leadership and innovative solutions that address provider challenges across clinical, financial, operational, and digital domains.
- Oversee project teams to ensure quality delivery, budget management, and successful client outcomes.
- Serve as the executive escalation point for critical client issues and provide strategic recommendations to drive measurable business value.
- Provide expertise in enterprise data strategy, governance, interoperability, analytics, and modern cloud data platforms including Databricks, Snowflake, and similar technologies.
- Guide clients in adopting AI, automation, and advanced analytics to improve decision-making, operational efficiency, and patient outcomes.
- Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising sound judgment in evaluating outputs.
- Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes.
Business Development
- Build and expand executive relationships with healthcare provider organizations.
- Develop new business opportunities through networking, industry relationships, and strategic account development.
- Lead pursuits from opportunity identification through proposal development, executive presentations, and contract negotiations.
- Partner with Business Development, Alliance, and Marketing teams to execute strategic growth initiatives.
- Represent West Monroe through thought leadership, speaking engagements, and participation in healthcare industry events.
Practice Development
- Collaborate with Healthcare leadership to grow the Provider practice in alignment with local and national priorities.
- Develop methodologies, assets, and go-to-market offerings focused on provider data, analytics, AI, and digital transformation.
- Mentor consultants and emerging leaders while fostering a collaborative, inclusive, and high-performing culture.
- Recruit, coach, and develop talent across the Healthcare practice.
- Contribute to thought leadership, internal knowledge sharing, and innovation initiatives that strengthen West Monroe's Healthcare capabilities.
What You'll Bring
- Experience: 10+ years of management consulting or professional services experience, with significant experience serving healthcare provider organizations.
- Provider Industry Expertise:
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- Deep understanding of health systems, physician organizations, academic medical centers, and provider operations.
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- Experience with provider data strategies, enterprise analytics, interoperability, population health, revenue cycle, clinical operations, or digital transformation initiatives.
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- Proven ability to define and implement enterprise data strategies that leverage disparate data sources to improve operational and clinical performance.
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- Hands-on experience with modern data platforms, their architecture stack and product portfolio with an emphasis on technologies such as Databricks, Snowflake, or similar technologies supporting advanced analytics and AI.
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- Hands-on experience with hyperscaler capabilities and architecture (Azure, AWS Bedrock, GCP Big Query, etc.) and how they can be leveraged for AI enablement
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- Familiarity with deploying AI, automation, and advanced analytics to optimize healthcare workflows and improve decision-making.
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- Strong proficiency in understanding the capabilities and constraints of EMRs including their product roadmap & timeline and an emphasis on Epic. A plus would also include working knowledge of Meditech, Allscripts, and Cerner/Oracle.
- Leadership: Demonstrated success leading complex consulting engagements while developing trusted executive relationships.
- Business Development: Proven track record of originating and growing consulting revenue, developing strategic client accounts, and leveraging an established professional network to achieve market growth objectives.
- Project Leadership: Expertise in strategic planning, engagement management, risk management, organizational change management, and executive stakeholder alignment.
- Communication: Exceptional executive presence with outstanding written, verbal, and presentation skills.
- Bachelor's degree required; advanced degree in healthcare, business, informatics, or a related field preferred.
- Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs.
- Ability to travel 25–50%.
- A commitment to inclusion and diversity, and openness to new ideas and perspectives.
- Ability to work permanently in the United States without sponsorship.
Directors at West Monroe are expected to be in person three days a week. This can include being present at client sites, in the market, or in the office for internal collaboration. There is flexibility and an understanding that schedules ebb and flow, but we believe that when we are together with our people and our clients, we build stronger relationships and are better equipped to sell and deliver value.
Based on pay transparency guidelines, a reasonable expectation for the salary range for this role is listed below. Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity. Employees in proximity of our Seattle, Washington DC, Los Angeles, New York, and San Francisco offices will have a geographic premium applied to this salary scale.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date.
Other consultancies talk at you.
At West Monroe, we work with you.
We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.
You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.
West Monroeis an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com.
Please review our current policy regarding use of generative artificial intelligence during the application process. Additionally, West Monroe uses the BrightHire platform to record live interviews so our team can capture notes more accurately, stay focused on the conversation, and continually improve our interview process. You can review our privacy notice for more information about this process and how recordings are used. If you have any questions, reach out to recruiting@westmonroe.com.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.