AI Senior Lead Infrastructure Engineer

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Job responsibilities

• Lead the design and delivery of AI-enabled capabilities for Mainframe and Midrange systems management, focusing on intelligent automation that improves stability, efficiency, and operator experience.
• Translate the Advanced Capabilities Engineering tower strategy into executable technical plans, epics, and implementation roadmaps for assigned initiatives.
• Architect, build, and maintain agentic AI solutions that automate manual or repetitive infrastructure management tasks, ensuring solutions are secure, auditable, and production-grade.
• Own end-to-end engineering delivery for features/services you lead: requirements clarification, solution design, build, testing strategy, rollout, monitoring, and operational readiness.
• Partner with operations, SRE, architecture, risk, and control functions to ensure AI capabilities are implemented safely, transparently, and in alignment with JPMorganChase policies and regulatory expectations.
• Establish and follow strong engineering standards (design reviews, coding practices, CI/CD, documentation, observability, and incident readiness), and help uplift consistency across the team.
• Drive reliability outcomes by ensuring solutions meet resiliency, scalability, performance, and security objectives—enhancing service reliability and operational effectiveness without introducing unmanaged risk.
• Contribute to tooling strategy and vendor/product evaluations by prototyping, performing technical due diligence, and recommending fit-for-purpose approaches for Mainframe/Midrange automation.
• Provide clear technical communication to stakeholders: design rationale, tradeoffs, delivery status, risks/issues, and recommended mitigations.
• Mentor engineers through pairing, code/design reviews, and technical coaching; help build sustainable technical leadership depth within the organization.
• Champion JPMorganChase values, including a culture of inclusion, accountability, disciplined execution, and continuous improvement.

Required qualifications, capabilities, and skills

• 5+ years of hands-on software engineering experience delivering enterprise-grade systems (design, build, test, deploy, operate).
• Strong experience building automation platforms/services and integrating with infrastructure operations workflows; experience with AI-assisted automation and/or decision-driven systems is required.
• Experience designing and delivering production solutions with strong non-functional requirements (resiliency, scalability, performance, security, and operational excellence).
• Working knowledge of risk and control considerations in enterprise technology (e.g., SDLC controls, change management, access controls, auditability, data handling).
• Proven ability to lead technical delivery in a matrixed organization: influencing partners, unblocking execution, and driving outcomes across multiple teams/functions.
• Strong engineering fundamentals: API/service design, distributed systems concepts, data modeling, testing strategy, CI/CD, and observability (logs/metrics/traces).
• Experience mentoring and guiding other engineers via code reviews, design reviews, and technical feedback.

Preferred qualifications, capabilities, and skills

• Knowledge of Mainframe and Midrange automation, operational tooling, and platform management practices.
• Exposure to agentic AI patterns and controls (human-in-the-loop design, guardrails, prompt/tool governance, evaluation/monitoring) in production contexts.
• Track record partnering with SRE and operations teams on reliability engineering and operational efficiency improvements (e.g., toil reduction, incident automation, runbook modernization).
• Experience building integrations across heterogeneous infrastructure ecosystems (e.g., job schedulers, monitoring/alerting, ticketing workflows, configuration systems).
• Experience in financial services or similarly regulated industries, with understanding of governance, controls, and audit expectations.