Segment Manager

Requisition Details & Talent Acquisition Contact

REQ ID: 148037

Talent Acquisition Specialist: Lerato Sithole

Location: East London 

Closing Date: 12 October 2026

Job Family

Sales and Service

Career Stream

Sales

Leadership Pipeline

Manage Managers

FAIS Affected

Why Join Our Team

Be part of a results-driven team that values accountability, collaboration, and client excellence. This is an opportunity to grow your leadership career while delivering real impact for our clients and communities.

Job Purpose

To provide leadership and manage sales, operations and mitigate risk to achieve growth in market share and profitablity through flawless execution on set strategy and to promote Nedbank brand.

Job Responsibilities

• Lead and manage financial management function
• .Drive achievement of revenue targets by ensuring competitive agility and sustainability.
• Drive achievement of market share targets
• Manage design of processes; systems and controls
• Manage portfolio functional efficiency; productivity and sustainability by ensuring integration of function
• Enable cluster alignment to Nedbank Group strategic objectives by developing and leading the three- year strategic planning process and framework.
• Enable optimal BU performance by developing and sharing BU performance analytics and providing insights.
• Deliver service to clients by ensuring that client expectations are understood and met.Build and maintain relationships with clients through regular engagement and knowledge sharing.
• Provide value for shareholders by being prudent in credit granting throughout the economic cycle.
• Build relationships with internal stakeholders by identifying their information needs on credit performance
• Build and maintainrelationships with external stakeholders through informal and formal knowledge sharing and feedback based on the metrics.
• Deliver service to clients by ensuring that client expectations are understood and met.
• Build and maintain relationships with clients through regular engagement .
• Provide value for shareholders by being prudent in credit granting throughout the economic cycle.
• Build relationships with internal stakeholders by identifying their information needs on credit performance in a proactive manner.
• Build and maintain relationships with external stakeholders through informal and formal knowledge sharing
• Optimise efficiency and embed correct
• Manage performance of reports and hold them accountable for managing the performance of their reports
• Drive to execute own and direct reports planned development by acquiring knowledge;
• Maintain a capable high performing team by identifying a talent pool through conducting career conversations and utilising the talent grid principles and developing talent retention programmes (e.g.. rotation).
• Build depth of skills and knowledge in the team of managers by sharing knowledge and insight with team members; ensuring mentoring; coaching and day to day activities.
• Ensure continuous improvement goals are achieved by creating an environment whereby self; managers and team are encouraged to challenge the status quo by initiating constructive debates about work practices and areas for improvement.Improve productivity and reduce costs by improving work processes.
• Contribute to a culture conducive to the achievement of transformation goals and support business strategies that improve the corporate image by ensuring self; managers and team participation in Nedbank culture building initiatives.
• Ensure transformational target are met through consideration of targets during the staff recruitment; retention and training process and utilising suppliers listed on the preferred supplier list for department
• .Participate and ensure managers encourage staff to participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).Ensure issues raised in culture survey are addressed and results are improved by ensuring action plans are created.Deliver a world class service through others by ensuring a client centric culture through required interventions.Identify areas of resource inefficiencies and promote optimisation through promoting multi-skilling and addressing capacity gaps by reviewing and improving work processes

Essential Qualifications - NQF Level

Preferred Qualification

Relevant industry specific qualification in Finance or Sales.

Essential Certifications

• RE5 (FAIS) and KI (Key Individual)

Minimum Experience Level

• Minimum of 10 years experience in Commercial Banking 
• Minimum of 5 years' experience in a leadership role within Commercial Banking, with demonstrated success in leading and developing teams of Business Managers and/or Relationship Managers.
• Proven experience in a Relationship Banking environment, with exposure to the Commercial and Agricultural industry.
• Strong understanding of commercial banking products, client relationship management, and portfolio growth strategies.
• Comprehensive knowledge of the local market, including economic dynamics, industry trends, competitive landscape, and key business networks within the region.

Our Ideal Candidate

Technical / Professional Knowledge

Behavioural Competencies

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566