Broker Dealer Sales Support Consultant

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The AFS Broker Dealer Sales Support Consultant I provides prompt, friendly and knowledgeable sales service to AFS, LLC customers, representatives and internal employees. This position maintains high quality of work levels in addition to compliance with FINRA and SEC rules and regulations. This position requires advanced knowledge with the ability to train personnel, be a go-to resource for all areas of Broker Dealer Operations and provide oversight for New Account workflow and business practices.

This opportunity will be hybrid in the Lincoln, Nebraska office with expectations to be onsite at least two days a week.

Key Responsibilities

• Handles complex issues relating to questions, escalated calls and research dealing with trades, compliance requirements, processes and retirement products demonstrating knowledge for SEC/FINRA rules and regulations

• Coordinates and acts as business SME and/or department lead on projects, product roll outs, system roll outs, process flow changes and tasks with other departments and vendor as assigned by Manager or Senior Leaders

• Leads huddles, RCPS sessions and feedback sessions in conjunction with Continuous Improvement

• Provides mentoring, training, and feedback to AFS Operations Teams/New Accounts in sit-alongs and reviews

• Identifies, creates, and delivers new and ongoing product and procedural training for tenured associates and new hires

• Coordinates and oversees workflow of processing in Docupace and Wealthscape ensuring that team goals are met, including standards for quality, service level and productivity

• Ensures proper policies and procedures are being followed by team members by updating and maintaining brokerage support job aids and processes

• Conducts detailed analysis of reports and programming of compliance controls to ensure compliance with regulatory guidelines

• Evaluates, prioritizes, and implements AI-driven solutions within Broker Dealer Operations to drive efficiency, reduce risk, and enhance customer and employee experienc
• Requires (or willing to obtain) the following Licenses: Series 6, 26, 51 and 63.

Education

• 4 year Bachelors Degree (Preferred)

Experience

• 2 or more years of experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

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Skills

Broker Dealer Services, Compliance, Customer Service, Follow up Calls, Regulatory Requirements, Workflow Process

Compensation

Compensation offered for this role is 53,500.00 - 84,625.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview.  If you require any accommodations or have questions ahead of your interview please reach out to your recruiter.

Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.