Software Engineer, Cisco Cloud Control / Catalyst Center
Cisco · Milpitas, United States · 1d ago
Meet the Team
This team designs and develops intuitive, secure, and accessible user experiences for AI-powered products, applying Cisco Design Thinking Principles focused on simplification, usability, and customer outcomes. We collaborate closely with product management, UX/design, data science, platform, and backend engineering teams to deliver AI-native experiences that empower users to discover, understand, trust, and act on AI-generated insights. The team is composed of skilled frontend engineers and UX professionals who foster a culture of innovation, collaboration, and continuous improvement. What excites us most is shaping the future of AI-powered interfaces that enhance customer trust and usability at scale.
Your Impact
You will develop high-quality, maintainable, and accessible UI software for AI-powered products using modern frontend technologies and engineering practices. You will translate complex AI capabilities into simple, intuitive, and explainable user experiences that drive adoption and trust. In this role, you can expect to design interfaces for AI interactions, including conversational workflows, recommendations, and human-in-the-loop controls to improve customer outcomes. You will apply secure coding, privacy-by-design, and responsible AI practices to ensure product reliability and safety while leading projects from technical design through production delivery, mentor peers, and continuously improve product usability and business impact.
Minimum Qualifications
- Bachelor’s degree with 5+ years of related experience, Master’s degree with 3+ years, or PhD with 0+ years of related experience.
- Experience with React, TypeScript, design systems, frontend testing frameworks, and component-driven development.
- Experience integrating UI applications with APIs, event-driven services, analytics platforms, and AI/ML services.
- Experience building AI-native or intelligent user experiences.
- Experience in frontend software engineering, UI architecture, modern web technologies, and software development best practices.
Preferred Qualifications
- Experience building production-quality, accessible, and responsive user interfaces.
- Experience improving UI performance, accessibility, reliability, and product adoption through data-driven engineering.
- Knowledge of responsible AI, explainability, human-in-the-loop design, prompt safety, and AI evaluation practices.
- Working knowledge of AI-powered application patterns, including model-driven workflows, conversational interfaces, recommendations, or intelligent automation.
- Understanding of secure coding, privacy, observability, testing, and agile development practices.
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $155,000.00 to $222,600.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$155,000.00 - $256,000.00Non-Metro New York state & Washington state:
$138,100.00 - $227,900.00* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.