DevOps Automation Engineer
DXC Technology · San Jose, Costa Rica · 1d ago
Job Description:
At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace.
Our DXC Insurance BPaaS and BPO services help our customers optimize and transform operations, lower costs, increase agility and open new channels for growth. Our people, technology and best practices improve and automate highly complex business processes across front, middle and back offices — while facilitating customer experience transformation.
About this role:
The DevOps Automation Expert is responsible for designing, implementing, and optimizing monitoring and automation solutions on the AWS platform. This role requires strong expertise in cloud architecture, containerization, and observability tools such as Kubernetes, Grafana, and Prometheus.
You will collaborate closely with development, operations, and security teams to ensure the availability, reliability, scalability, and security of DXC platforms.
Key Responsibilities
Design and implement scalable monitoring and automation solutions on AWS.
Continuously improve the existing DevOps platform through collaboration with internal and external stakeholders.
Build capabilities around emerging DevOps tools and technologies aligned with business needs.
Provide technical leadership, mentorship, and guidance to engineering teams.
Advise stakeholders and customers on modern DevOps practices, tools, and automation strategies.
Define and enforce DevOps processes, standards, and best practices.
Ensure compliance with security policies and implementDevSecOpspractices.
Lead technical discussions, solution design, and delivery execution.
Jira & Confluence Administration
Administer and manage Jira and Confluence environments ensuring high availability and performance.
Customize workflows, permissions, dashboards, and reports.
Configure and manage plugins, integrations, APIs, and webhooks.
Provide user support, training, and documentation (runbooks, workflows).
Collaborate with stakeholders to translate business requirements into tool configurations.
Required Skills & Experience
Core Technical Skills
Strong experience withAWS Cloud (Public & Private)services:
Lambda, S3, EC2, ECS, EKS, Fargate
Route53, ELB/NLB
CloudWatch, IAM, VPC
Auto Scaling, AWS CLI, CloudFormation
Hands-on experience withcontainerization and orchestration:
Docker, Kubernetes (EKS, Kops)
Expertise inmonitoring & observability tools:
Grafana, Prometheus,Fluentd
Experience building and managingCI/CD pipelines:
Jenkins (master/slave configuration)
Proficiency inDevOps tools:
GitHub, Jenkins, Jira, Confluence, Artifactory, Kibana
Strong scripting skills:
Groovy, Python, Ruby, Go
Infrastructure & Automation
Experience with Infrastructure as Code:
CloudFormation (required), Terraform (preferred)
Configuration management tools:
Ansible (preferred)
Experience withauto-scaling and cloud architecture design principles
Knowledge ofconfiguration-as-code and documentation-as-code
Systems & Networking
Solid understanding of:
AWS networking and security
DevSecOpsprinciples
Reverse proxy servers (NGINX)
Hands-on experience inUnix/Linux administration
Understanding of AWS billing and cost optimization
Experience Requirements
10–12 years of overall IT experience
Minimum 4 years of hands-on experience withKubernetes and containerization
Proven experience building Docker containers across multiple technologies
Strong experience working inAgile environments
Preferred / Good-to-Have Skills
Advanced Kubernetes administration (cluster upgrades, scaling, best practices)
Experience with Terraform and Ansible
Strong background in AWS networking and securityarchitectures
Soft Skills
Excellent troubleshooting and problem-solving abilities
Strong communication and stakeholder management skills
Leadership mindset with mentoring capabilities
Ability to work in a fast-paced, collaborative environment
Additional Information
This role supports a24x7 operations environment, requiring flexibility for on-call or shift-based support.
US regular business hours8 EST– 4.30 EST (+/- 1hr)
Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team — globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.