Commerce Product Manager

Our Deloitte Customer team empowers organizations to build deeper relationships with clients through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and client value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. 

Recruiting for this role ends on January 5, 2027

Work you'll do

As a Product Manager, you will be responsible for helping clients define, prioritize, and deliver customer-centric digital products. The ideal candidate brings experience leading digital product initiatives across strategy, experience design, and technology teams. You will:

• Translate product strategy into prioritized roadmaps, release plans, and actionable product requirements
• Lead collaboration across engineering, user experience, analytics, and business stakeholders to support product delivery
• Guide the development of digital products across platforms, including web, iOS, and Android
• Support product planning activities, including backlog management, feature prioritization, and decision-making aligned to customer and business needs
• Develop materials for executive and working-team audiences, including product strategy presentations, status updates, and recommendations

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to mentor and provide clear guidance to others

The team

Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth.

Qualifications

Required:

• 6+ years of experience in digital product strategy, digital product management, or digital product development
• 4+ years of experience translating product strategy into prioritized product roadmaps and converting business requirements into user stories and acceptance criteria
• 3+ years of experience delivering digital products across web, iOS, and Android platforms
• 3+ years of experience leading distributed, cross-functional product development teams and working with user experience teams on wireframes, visual designs, or prototypes
• 4+ years of experience using JIRA, Confluence, Microsoft PowerPoint, and Microsoft Excel
• Bachelor's degree in Computer Science, Business, or another technical discipline
• Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
• Limited immigration sponsorship may be available.

Preferred:

• Master of Business Administration (MBA) or master’s degree in Digital Strategy, Product Management, or Technology Leadership
• Experience with Adobe, Salesforce Marketing, or SAP platforms
• Product or agile certification such as Certified Scrum Product Owner (CSPO) or SAFe