Digital Experience Product Owner Lead

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role Purpose

The Digital Channels Product Owner Lead is accountable for leading the delivery and continuous enhancement of digital channels by owning the end-to-end product lifecycle. The role ensures business objectives are translated into high-quality digital experiences while driving governance, delivery excellence, and cross-functional alignment.

Job Profile

• Lead the end-to-end delivery of the digital channel app revamp, owning the design, prioritization, and implementation of customer journeys to deliver a seamless user experience.
• Serve as the single point of accountability for product delivery, balancing competing business, technology, and operational priorities, resolving conflicts, and escalating risks or decisions when required.
• Ensure adherence to the Digital Lifecycle Standards (DLS), enforcing governance, design principles, and delivery processes throughout the product development lifecycle.
• Hold sign-off authority for product deliverables within the agreed scope, ensuring solutions meet defined business requirements, quality standards, compliance obligations, and customer experience expectations before release.

Competencies and Qualifications

• 5-8 years in digital product/UX.
• Proven track record of managing large scale app.
• Strong internal and external stakeholder management

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.