Global Agency Director, Retail Media - Vendor

Company Description

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We push hard, learn quickly and stay human along the way. It’s this wonderful mix of high performance and real community that makes Delivery Hero a place where ambition and belonging grow side by side. If you’re curious, collaborative and ready to dive deep into meaningful work, you’ll fit right in.

Job Description

Delivery Hero is seeking a Global Agency Director to shape and lead our overarching agency strategy across all markets.

Based in our European headquarter, Berlin, you will serve as the executive architect of our global relationships with top advertising holding companies (e.g., WPP, Publicis, Omnicom, IPG, Dentsu, Havas) and international independent networks.

With London serving as a primary operational hub for global agency trading and decision-making, you will frequently meet in-person with C-level agency executives to close multi-region Joint Business Plans (JBPs) and entrench Delivery Hero as a tier-one global retail media partner.

Key Responsibilities:

• Global Agency Strategy: Design and execute the global agency commercial roadmap, driving top-down alignment across all holding company networks and major global buying desks.
• Master Commercial Agreements: Structure and negotiate global Joint Business Plans (JBPs), global trading agreements, and centralized rebate frameworks that unlock multi-market ad spend across our brand portfolio (Talabat, foodpanda, PedidosYa, Glovo).
• London Market Presence: Build a commanding presence within the London agency ecosystem, conducting regular executive summits, strategic alignment sessions, and commercial reviews with global media leads.
• Regional Enablement & Alignment: Partner with regional agency sales leads (MENA, APAC, LATAM, Europe) to cascade global agency commitments into local execution and revenue capture.
• Thought Leadership & Representation: Act as the global face of Delivery Hero Retail Media at major industry events (e.g., Cannes Lions, DMEXCO) and lead high-level educational initiatives on quick-commerce retail media innovation.

Qualifications

• 12+ years of senior commercial leadership experience in digital advertising, retail media networks, or global agency holding groups.
• Agency Network and Enablement: Deep, proven C-suite relationships across global agency holding company decision-makers, global trading directors, and international media planning teams, particularly in London and Europe, and demonstrated experience launching and scaling comprehensive agency training and enablement programs to maximize partner engagement.
• Commercial Track Record: Demonstrated success structuring and closing complex, multi-million-dollar global agency partnerships across multiple regions and currencies.
• Strategic Leadership and Stakeholder Management: Ability to operate effectively within a matrixed, international environment and influence cross-functional teams (Product, Yield Management, Local Sales, Marketing), plus proven experience leading teams and managing multi-stakeholder relationships, specifically collaborating closely across commercial, product, and sales teams.
• Retail Media Expertise: Hands-on working knowledge of retail media ad products, with strong emphasis on programmatic/off-site ad products, data partnerships, DSP platforms, and first-party data activation strategies.

Additional Information

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation & Gym. 

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers and Food Vouchers. 

• Wondering what relocating to Berlin is like? In this article, we’ve put together 10 things you should know about moving to Berlin  and how Delivery Hero can support you. You can also visit our relocation hub and check out more information about moving to Berlin.

• Ready to prepare for your interview? Check out the list of the 5 most common interview questions and answers created in collaboration with our recruiters.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at inclusion@deliveryhero.com.

Severely disabled applicants with equal qualifications will be given preferential consideration.

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.