Instructional Designer Global Learning Talent Services Associate

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Position: Instructional Designer – Associate

Education: Any Graduate

Experience: 1 – 4 years of relevant experience

The opportunity

This position will support the design of individual learning items and blended learning programs. The instructional designer will work to agreed design quality standards and processes, using approved templates and tools, and will collaborate with other designers and learning professionals to support the continuous improvement of design and development speed, efficiency, and quality. In addition, the designer will develop and maintain strong relationships with content owners, Subject Matter Reviewers (SMRs), learning and performance consultants, developers, deployment teams, and vendors.

Your key responsibilities

• Participate in Skills Needs Analysis (SNA) conversations and document key points.
• Assist Senior IDs in leading SNA conversations and draft learning objectives based on completed SNA.
• Assist in preparing Design Specifications and independently review learning design against EY Learning Design Quality Checklist.
• Draft all deliverables (leader guides, participant materials, storyboards, video scripts, and other materials) based on Design specifications.
• Write assessments and practice questions based on learning objectives and review all deliverables for content flow, accuracy, language, and adherence to standards.
• Independently liaise with SMRs for technical reviews and review storyboards against EY Learning Design Quality Checklist.
• Demonstrate basic to intermediate proficiency in creating and editing self-study programs using rapid authoring tools, such as Articulate Storyline and Rise, while learning and applying foundational eLearning tool skills under guidance.
• Demonstrate exceptional writing skills while designing all types of learning materials/deliverables and good communication skills when liaising with graphic designers, Senior IDs, and SMRs.
• Actively participate in team meetings and contribute to collaborative efforts, assisting with design tasks and learning to communicate effectively within the team.
• Develop the ability to adapt to new design recommendations based on rationale, embracing learning opportunities and remaining open to feedback and guidance.
• Develop leadership skills by taking on small responsibilities and seeking mentorship, while actively learning from senior team members.

Skills and attributes for success

• Strong interpersonal skills and the ability to collaborate effectively with content owners, SMRs, deployment teams, and other members of the learning team.
• Excellent written and verbal communication skills; ability to write effective instructional text and facilitator materials.
• Ability to adapt to a constantly changing and growing business environment.
• Good problem-solving skills and a customer service-focused mindset.
• Proactive in seeking opportunities for growth and learning from senior team members.

To qualify for the role, you must have

• 1 to 4 years of experience in designing courses and other learning items.
• Experience in assisting with the design of effective learning solutions across different modalities.
• Proficiency with Microsoft Office tools and basic knowledge of rapid authoring tools.
• Ability to work in fast-paced, stressful environments to deliver required results.

What we look for

An emerging instructional designer who can support multiple projects concurrently and demonstrates resilience, is energized by working in a global environment, proactively seeking different opinions and valuing diverse perspectives.

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.