Market Research - AI, Research and MarTech
Microsoft · Washington, United States +1 · 1d ago
About the Team
The AI, Research and MarTech team unites Research and MarTech platforms to listen deeply to our customers and respond precisely through digital channels. Our Research team is one of the largest and most innovative market research teams in the world, actively building the next generation of AI‑accelerated research capability while partnering across the company’s core businesses to drive product and marketing decisions. We take a consultative approach to tackle significant business opportunities and influence decision makers at all levels. We are intellectually curious and persistent about sharing recommendations which are data-driven and reflect the voice of our customers. We are passionate about developing ourselves, our careers, and our profession. And above all, we strive to have a collaborative, inclusive, and transparent culture.
About the Role
We are seeking a Market Research Manager with strong project management, analytical, and consultation skills to help grow Microsoft’s Commercial Cloud and AI and GitHub businesses. You will bring a deep understanding of developers building AI apps and agents or using AI-assisted workflows, uncovering what drives their choices, trust, and advocacy.
You’ll combine AI-powered platforms, human expertise, and modern research methods to deliver fast, high-quality insights across products such as GitHub Copilot, Visual Studio Code, Azure, and Microsoft Foundry. Your work will inform business challenges such as prioritizing new product concepts and features, refining developer positioning and messaging, and measuring Microsoft and GitHub brand strength.
Responsibilities
Responsibilities
In this role, you will:
- Partner with product marketing teams to frame business needs into research objectives, hypotheses, projects, and programs.
- Manage multiple projects simultaneously, bringing together colleagues, market research agencies, and stakeholders to answer key business questions.
- Use emerging AI tools thoughtfully to accelerate research and deliver clear, actionable recommendations.
- Collaborate with colleagues to look across data sources, synthesize insights across different data types (qualitative, quantitative, social intelligence, and/or behavioral), and translate insights into recommendations to inform business critical decisions.
- Develop expertise in developer tools and experiences. Discover what earns developer trust, affinity and advocacy.
Nobody checks every box; if this role interests you, please apply. We value a growth mindset and see knowledge gaps as opportunities to learn.
Qualifications
Required/minimum qualifications
- Bachelor's Degree in Business, Marketing, Economics, Social Sciences, Statistics, or related field AND 2+ years experience in data science, research, marketing or business-related roles. OR Master's Degree in Business, Marketing, Economics, Social Sciences, Statistics, or related field. OR equivalent experience.
Additional or preferred qualifications
- Bachelor's Degree in Business, Marketing, Economics, Social Sciences, Statistics, or related field AND 5+ years experience in data science, research, marketing or business-related roles OR Master's Degree in Business, Marketing, Economics, Social Sciences, Statistics, or related field AND 3+ years experience in data science, research, marketing or business-related roles. OR Doctorate in Business, Marketing, Economics, Social Sciences, Statistics, or related field OR equivalent experience.
- Experience with B2B market research, products, or product management, , especially developer audiences, tools or platforms; curiosity about AI-assisted development and developer communities.
- Experience working with market research agencies or in a market research agency to design and execute different types of research.
- Proficiency with productivity software (e.g., Microsoft 365/Office 365, Google Apps/Workspaces) and communication/collaboration platforms (e.g., Microsoft Teams, Slack, Zoom, etc.)
- Excellent written, verbal, and visual storytelling skills to design research, deliver insights, and impact business decisions.
Who You Are (Mindset & Behaviors)
- Agile & Experimental: energized by testing new approaches and learning fast.
- AI‑Optimistic: excited about the role AI plays in modernizing research workflows.
- Strategic + Scrappy: comfortable moving between big‑picture framing and hands‑on execution.
- Collaborative Influencer: skilled at driving alignment across cross‑functional teams.
- Storyteller: passionate about transforming data into insights that move decisions.
#EandEjobs
Market Research IC3 - The typical base pay range for this role across the U.S. is USD $86,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $113,300 - $187,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.