Solutions Consultant, Pre-sales
RELX (Elsevier, LexisNexis) · Tokyo, Japan · 1d ago
プリセールスの推進や、優れたカスタマーサービスの提供に情熱をお持ちですか？
当社のプリセールスチームにおける専門家として活躍してみませんか？
【会社概要】
LexisNexis Risk Solutions は、リスク評価における重要なパートナーです。Business Services 部門では、企業規模を問わず、収益成長の促進、業務効率の最大化、顧客体験の向上を支援する多様なソリューションを提供しています。これらのソリューションは、マネーロンダリング対策／テロ資金供与対策、本人認証・確認、不正・信用リスクの軽減、顧客データ管理などの課題解決に役立っています。詳細は risk.lexisnexis.com をご覧ください。
【チームについて】
当チームは、豊富な知識を持つテクノロジーとビジネスの両面に精通したメンバーで構成され、協力的で、営業支援と優れた顧客サービスの提供に注力しています。
【職務内容】
営業プロセスにおいて、営業チームおよび顧客に対し、プリセールスとしてテクノロジーと業務の両面から専門的な支援を行います。顧客ニーズとの橋渡し役として、最適な提案やベストプラクティスの提示、複雑なワークフロー課題の解決、革新的なソリューションの発見を担います。
【主な業務内容】
・営業プロセス全体を通じて、営業チームおよび顧客にテクノロジー／業務面の専門知識を提供する
・提案書やプロジェクト関連資料への技術的・業務的インプットを行い、既存顧客における追加提案の機会を発見する
・顧客先での製品インストールおよびデモンストレーションを実施する
・高度な知識と経験を活かし、複雑な課題に主体的に対応する
・自社および競合製品・サービスに関する最新かつ深い理解を維持する
・営業チームや社内関係者と連携し、顧客ニーズに合った最適な製品・サービスを提案する
・見込み顧客および既存顧客と定期的にコミュニケーションを取り、ビジネス目標を把握する
【応募要件】
・プリセールス経験4年以上、優れたプロスペクティングスキル
・価値ベースの交渉および顧客対応スキル
・創造的な解決策を共に考えられる問題解決力
・市場変化や新たな機会への柔軟な対応力
・主体性があり、信頼できるチームプレーヤー
・複数のデータソースから判断を下せる分析力
・必要に応じて出張が可能であること
・日本語ネイティブレベル、英語ビジネスレベル（技術・業務内容を多様な相手に説明できる方）
・韓国語スキルがあれば尚可
私たちと一緒に働きませんか？
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English
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Are you passionate about driving pre - sales and providing excellent customer service?
Would you enjoy being a subject matter expert for our portfolio of pre- sales team?
About Us
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com .
About our Team
The team are knowledgeable, techno-functional savvy, collaborative, and focused on driving sales and providing excellent customer service.
About the Role
You will provide pre-sales techno-functional expertise to the sales team and customers during the sales process. You will act as a bridge to align customer needs. You will recommend best practices, solves complex workflow problems, and identify innovative solutions.
Responsibilities
· Providing techno-functional expertise to support the sales team and customers throughout the sales process.
· Contributing techno-functional input to bid proposals, projects, and related documentation during the sales cycle; identifies potential additional sales opportunities with existing customers.
· Installs and demonstrates organizational products at customer sites.
· Operating independently, applying in-depth knowledge and experience to address complex issues.
· Maintaining current and thorough understanding of both the organization's and competitors' products and services.
· Collaborating with sales teams and internal stakeholders to develop and suggest appropriate products and services that meet customers' needs.
· Maintaining regular communication with prospective and existing customers to assess their business objectives.
Requirements
· 4+ years of pre-sales experience with strong prospecting skills.
· Skilled in value-based negotiation and customer engagement.
· Problem solver who collaborates on creative solutions.
· Adaptable to market changes and opportunities.
· Self-starter and reliable team player with initiative.
· Makes informed judgments from multiple data sources.
· Willing to travel as needed for business.
· Fluency in Japanese and Business Level English. Effective communicator able to present techno-functional content to diverse audiences. Korean Language skill also a plus.
Come Join us!
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