KYC Business Insights & Enablement

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Analytics, Insights, & Artificial Intelligence

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

We are seeking an experienced Senior Financial Crime Risk Specialist to join our Financial Crime Risk Management (FCRM) team to support the oversight of the Bank's Know Your Customer (KYC) Program. This role is responsible for transforming complex data into meaningful insights that strengthen risk oversight, inform executive decision-making, and drive continuous improvement across the KYC Program.

The successful candidate will combine strong analytical and technical skills with business acumen and excellent communication abilities. They will partner with stakeholders across FCRM, Compliance, Technology, and the Lines of Business to develop reporting, identify emerging risks, monitor program performance, and support strategic initiatives.

Key Responsibilities

Reporting & Analytics

• Develop and maintain executive dashboards, scorecards, and management reporting for KYC governance committees and senior leadership.
• Analyze large datasets to identify trends, emerging risks, operational issues, and opportunities for process improvement.
• Support the production of recurring and ad hoc reporting with clear, actionable insights and recommendations.
• Ensure reporting is accurate, timely, and aligned with governance requirements.

Risk Oversight

• Analyze customer risk drivers, control performance, review completion, and risk outcomes.
• Identify unusual trends or emerging risks requiring management attention.
• Support investigations into data anomalies and provide evidence-based recommendations.

Strategic Analysis

• Support analytical work supporting major program initiatives, regulatory remediation, and continuous improvement efforts.
• Perform deep-dive analyses to understand drivers of operational performance and customer risk.
• Develop segmentation methodologies to support prioritization and risk-based decision making.

Stakeholder Management

• Partner with Lines of Business, Compliance, Technology, Data Management, and Operations to understand reporting needs.
• Present analytical findings to senior management and governance committees.
• Translate complex analytical results into concise business recommendations.
• Act as a trusted advisor on KYC data and reporting.

Data Governance & Continuous Improvement

• Promote strong data quality and governance practices.
• Identify opportunities to automate reporting and improve analytical processes.
• Document reporting methodologies, metric definitions, and business logic.
• Support implementation of new reporting capabilities and enhancements.

Qualifications

Required Experience

• 5–8+ years of experience in data analytics, business intelligence, financial crime, risk management, or a related field.
• Experience within banking or financial services.
• Experience supporting executive reporting or governance forums.
• Strong understanding of KYC, AML, Financial Crime Risk Management, or Regulatory Compliance.

Technical Skills

• Advanced SQL/Python skills
• Advanced Microsoft Excel, including PivotTables, Power Query, Power Pivot, and complex formulas.
• Experience with Power BI, Tableau, or other visualization tools.
• Experience working with large relational databases.
• Knowledge of data modelling and reporting best practices.

Analytical Skills

• Strong quantitative and problem-solving abilities.
• Ability to synthesize complex information into clear business insights.
• Experience designing KPIs, KRIs, scorecards, and executive dashboards.
• Ability to identify trends, root causes, and emerging risks from data.

Communication Skills

• Excellent written and verbal communication skills.
• Strong presentation and storytelling abilities using data.
• Comfortable interacting with senior leaders and cross-functional stakeholders.
• Ability to explain technical concepts to non-technical audiences.

Success in this Role

The successful candidate will:

• Deliver high-quality reporting that enables informed executive decision-making.
• Identify meaningful insights rather than simply producing reports.
• Influence strategic decisions through evidence-based analysis.
• Continuously improve reporting processes through automation and innovation.
• Build trusted relationships across business and risk partners.
• Help strengthen the effectiveness and oversight of the Bank's KYC Program.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet