Manager, Engineering – Easy Apply & Digital Onboarding Platform

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$96,900 - $136,800 CADThis role is temporarily eligible for a pay premium above the posted salary range that is reassessed annually. You are encouraged to have an open dialogue with your recruiter who can provide more specific pay details for this role.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Easy Apply Engineering team is seeking a Manager, Engineering to lead the delivery, modernization, and operational excellence of TD's enterprise digital onboarding platform. Easy Apply is a strategic onboarding capability that enables customers to seamlessly discover, apply for, and onboard products across multiple business lines and channels through a secure, scalable, and customer-centric experience.

This role is responsible for leading a team of software engineers while providing technology leadership across a portfolio of onboarding applications, APIs, and digital capabilities that support customer acquisition, account opening, identity verification, eligibility, workflow orchestration, and digital onboarding experiences.

The successful candidate will oversee the design, delivery, and support of cloud-native applications built using Java, Spring Boot, microservices, event-driven architecture, APIs, and Azure technologies while helping evolve the Easy Apply platform into a modern, AI-enabled onboarding ecosystem.

This role requires a strong combination of people leadership, technical expertise, stakeholder management, and platform ownership. You will partner with product, architecture, experience design, business, quality engineering, and platform teams to deliver secure, scalable, resilient solutions that improve customer acquisition, onboarding effectiveness, and colleague productivity.

KEY ACCOUNTABILITIES

People Leadership

• Lead, coach, and develop a team of software engineers, fostering a culture of accountability, innovation, inclusion, customer focus, and continuous learning.
• Drive talent management activities including recruitment, performance management, career development, succession planning, and employee engagement.
• Provide technical mentorship and leadership to engineers, technical leads, and emerging people leaders.
• Build and maintain a high-performing engineering organization aligned with business growth and digital transformation objectives.

Engineering Delivery & Execution

• Own end-to-end delivery of strategic onboarding and digital acquisition initiatives.
• Lead the development and evolution of onboarding APIs, workflow services, orchestration layers, and customer onboarding capabilities.
• Deliver scalable and resilient solutions supporting customer onboarding journeys across web, mobile, assisted, and self-serve channels.
• Balance delivery speed with security, compliance, operational excellence, reliability, and customer experience outcomes.
• Ensure production readiness through robust monitoring, observability, incident management, release management, and resiliency practices.

Platform Ownership & Modernization

• Act as Technology Asset Owner (TAO) for onboarding applications, APIs, and platform services.
• Drive modernization initiatives supporting cloud-native architecture, reusable onboarding capabilities, API-first design, event-driven integration, and enterprise onboarding standards.
• Maintain technology roadmaps, lifecycle plans, currency management, and decommissioning strategies.
• Lead vulnerability remediation, technical debt reduction, platform simplification, and modernization programs.
• Champion platform reusability, composability, and engineering efficiency across onboarding journeys.

Customer Onboarding & Digital Experience

• Partner with Product, Design, and Business stakeholders to create seamless customer onboarding experiences.
• Support capabilities such as digital account opening, identity verification, customer authentication, eligibility assessment, document collection, workflow orchestration, and onboarding fulfillment.
• Drive improvements in customer acquisition, onboarding completion rates, and operational efficiency.
• Leverage analytics and customer insights to continuously optimize onboarding journeys and digital experiences.

Stakeholder Management

• Partner with business and technology stakeholders to define priorities, roadmap investments, and strategic platform direction.
• Communicate delivery progress, risks, dependencies, and outcomes to senior leadership.
• Collaborate across architecture, cybersecurity, platforms, digital channels, product management, and quality engineering teams to ensure successful outcomes.
• Support enterprise governance, architecture reviews, regulatory compliance, and risk management processes.

Engineering Excellence & AI Innovation

• Drive adoption of AI-enabled software development capabilities to improve productivity, quality, and developer experience.
• Foster a culture of automation, experimentation, continuous improvement, and engineering excellence.
• Champion modern DevSecOps practices, CI/CD automation, observability, and quality engineering.
• Lead adoption of TD's Model 2 / AI-enabled SDLC practices and engineering transformation initiatives.
• Explore opportunities to leverage AI and intelligent automation within onboarding experiences and platform operations.

EXPERIENCE & EDUCATION

Software Engineering & Architecture

• Extensive experience designing and delivering enterprise-scale applications using Java, Spring Boot, microservices, and cloud-native architecture.
• Strong understanding of API-first design, distributed systems, event-driven architecture, workflow orchestration, and system integration patterns.
• Experience building secure, scalable, high-availability customer-facing platforms.
• Strong understanding of application security, authentication, authorization, identity verification, and secure software development practices.
• Experience implementing solutions on Azure or comparable cloud platforms.

Digital Platforms & Customer Onboarding

• Experience delivering customer onboarding, digital acquisition, self-service, workflow, or customer journey platforms.
• Understanding of onboarding processes, customer identity verification, digital application workflows, and customer lifecycle experiences.
• Experience building reusable platform capabilities supporting multiple products, channels, or customer segments.

Quality Engineering & Operational Excellence

• Strong understanding of test automation, quality engineering, and continuous delivery practices.
• Experience improving production stability, reliability, resiliency, and operational metrics.
• Experience partnering closely with Quality Engineering teams to improve software quality and reduce production defects.

Leadership & Communication

• Proven ability to lead and develop high-performing engineering teams.
• Strong stakeholder management and executive communication skills.
• Ability to navigate complex enterprise governance, regulatory requirements, and delivery environments while maintaining execution focus.
• Strong collaboration skills across business, product, architecture, and engineering functions.

AI & Modern Engineering Practices

• Experience leveraging AI-assisted development tools such as GitHub Copilot, Claude Code, automated testing, code generation, or intelligent engineering workflows.
• Understanding of AI-enabled SDLC concepts and modern software delivery models.
• Passion for continuous improvement, innovation, engineering productivity, and technology modernization.

Preferred Qualifications

• Experience leading cloud modernization or platform transformation initiatives.
• Familiarity with Agile product delivery, DevSecOps, and platform engineering practices.
• Experience working within highly regulated financial services environments.

• 7+ years of progressive software engineering experience delivering enterprise-scale digital platforms, customer-facing applications, and cloud-native solutions.
•  3+ years of experience leading and developing engineering teams within Agile and product-based delivery organizations.
• Strong technical expertise in Java, Spring Boot, Angular, Kafka, microservices, API development, event-driven architecture, and Azure cloud technologies.
• Extensive experience designing, building, and supporting scalable, secure, and resilient applications in a distributed systems environment.
• Strong understanding of API-first design, integration patterns, service orchestration, and enterprise application architecture.
• Strong understanding of application security, authentication, authorization, and secure software development practices.

Nice to have:

• Experience building and supporting customer onboarding, digital acquisition, workflow, or enterprise platform capabilities.
• Experience with digital sales, onboarding, account opening, customer acquisition, or fintech platforms.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet