Associate Technical Program Manager, Operations & Infrastructure (O&I)
Visa · Austin, United States · 1d ago
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
Associate Technical Program Manager – Operations & Infrastructure (O&I)
The Associate Technical Program Manager (TPM) supports the planning and delivery of technology initiatives within Visa’s Operations & Infrastructure (O&I) organization. This role works closely with experienced Program Managers, Engineers, and Platform Teams to help deliver reliable, secure, and highly available internal infrastructure and platforms.
This position is well‑suited for a recent college graduate who is interested in how large‑scale technology systems are planned, built, and maintained. You will gain hands‑on experience working on infrastructure refreshes, platform upgrades, and internal application support while learning industry‑standard program management practices.
What You Will Do
- Support project and program managers in planning, tracking, and delivering infrastructure and technology initiatives
- Help coordinate activities across engineering, infrastructure, security, and operations teams
- Track project schedules, action items, risks, and dependencies
- Assist with organizing meetings, preparing agendas, and documenting notes and decisions
- Learn how to manage basic project scope, timelines, and deliverables under guidance
- Help gather data, update reports, and create simple summaries or presentations for stakeholders
- Participate in technology refresh initiatives such as hardware upgrades, operating system updates, and internal platform enhancements
- Learn how internal infrastructure supports business‑critical applications and services
Essential Skills and Attributes
- Strong organizational skills and attention to detail
- Ability to manage multiple tasks and priorities in a structured environment
- Clear written and verbal communication skills
- Willingness to ask questions, learn quickly, and accept feedback
- Interest in technology, infrastructure, and how large systems operate
- Ability to work collaboratively with technical and non‑technical teammates
- Comfort using common productivity tools such as Excel, PowerPoint, and collaboration platforms
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications
Bachelors degree, OR 3+ years of relevant work experience
Preferred Qualifications (Nice to Have, Not Required)
2 or more years of work experience
Bachelor’s degree (or graduating soon) in Computer Science, Information Technology, Engineering, Business, or a related field
Basic understanding of technology concepts (e.g., servers, networks, applications, databases)
Familiarity with project or team‑based work through coursework, internships, or extracurricular activities
Internship, co‑op, or academic project experience in technology or project coordination
Exposure to Agile or Scrum concepts through coursework or student projects
Familiarity with tools such as Jira, MS Project, SharePoint, or Teams
Strong Excel or data organization skills
Interest in Technical Program Management or Technology Operations as a career path
What You’ll Gain
Hands‑on experience working on real enterprise‑scale technology initiatives
Mentorship from experienced Technical Program Managers and technology leaders
Exposure to infrastructure, cybersecurity, platform engineering, and operations
A strong foundation for career growth into Technical Program Management, Engineering, or Operations roles
Information for US Applicants
Work Hours
Varies upon the needs of the department.
Travel Requirements
This position requires travel 5-10% of the time.
Mental/Physical Requirements
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.