Technology Delivery Lead - AI

About AXA: AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence. AXA UK Support Functions look after our three customer-facing business units, providing the infrastructure and expertise to make sure we can be there for our customers. Job overview: We’re looking for a Technology Delivery Lead to join a regulated, product-led technology organisation delivering complex change across AXA UK. As Technology Delivery Lead, you’ll direct the delivery of complex technology outcomes across multiple interdependent teams, working across product, engineering, architecture, test and release to turn strategic intent into high-quality execution. You'll have a strong focus on delivering capability and benefit through AI and automation as well as wider applications and platforms. This is a senior delivery leadership role for someone who is comfortable operating in ambiguity, shaping delivery approaches where they are not yet fully defined, and bringing clarity, pace and control to complex enterprise change. You’ll work in a product operating model and will be expected to connect strategic technology priorities with consistent delivery quality on the ground. You’ll need strong enterprise delivery credentials, a practical understanding of modern software delivery, and the ability to engage credibly with engineering teams, architects, product leaders and senior stakeholders. Key responsibilities: Lead delivery across multiple teams, aligning product, engineering, architecture, security, testing and release around clear outcomes and realistic plans Take ownership for the successful delivery of complex technology initiatives, ensuring appropriate governance, risk management, dependency management and reporting Bring structure to ambiguous problem spaces, translating broad objectives into executable plans, milestones and measurable outcomes Work closely with engineering and architecture teams to ensure delivery supports long-term platform health, including management of technical debt, resilience, maintainability and alignment to technology strategy Review where AI can assist in complex requirements analysis, and digital change management in general Drive high-quality execution by reinforcing strong SDLC disciplines, including planning, dependency management, non-functional requirements, testing strategy, release readiness and production support considerations Partner with product leaders to balance business value delivery with the responsible management of technical debt, operational support and platform sustainability Lead across internal teams and third-party suppliers, ensuring accountability is clear and delivery issues are surfaced and resolved early Foster a delivery culture built on ownership, transparency, continuous improvement and close collaboration with engineering teams Work arrangements: At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) from December 2026. Away from home means attending the office, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. Your skills & experience: Proven experience leading enterprise technology delivery in complex organisations Strong stakeholder management skills, with the ability to influence across product, engineering, operations, architecture and senior leadership Knowledge of, and ideally experience in using AI tooling within harnesses such as Copilot CLI, or Claude Code/Open AI Codex to assist in managing your work Comprehensive understanding of core CIO principles, including technical debt, architecture strategy, operational support, resilience, supportability and long-term cost of ownership Good understanding of modern technologies like prompt engineering, automation and agentic engineering Ability to lead across multiple teams and workstreams in environments with significant interdependency Knowledge of what good software delivery looks like including SDLC controls, engineering quality, DevSecOps practices, release management and production readiness How to apply: To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to lauren.standen@axa-insurance.co.uk. #LI-Hybrid