UKI Business Consulting - Supply Chain & Operations - Senior Consultant

UKI Business Consulting - Supply Chain & Operations – Laboratory & Quality Operations Transformation, SC

General Information

Location: Ireland

Available for Work Visa Sponsorship: No

Business Area: Business Consulting

Contract Type: Full-Time – Permanent

At EY, we are continuing to grow our Supply Chain & Operations Consulting practice to meet increasing client demand for digital transformation across Life Sciences manufacturing, laboratory, quality, supply chain, and AI-enabled operations.

Within our Life Sciences Supply Chain Manufacturing Operations & AI Transformation Delivery team, we help pharmaceutical, biotechnology, and medical device organizations modernize laboratory and quality operations, unlock value from digital technologies, improve data quality and governance, and accelerate adoption of next-generation capabilities including AI, advanced analytics, and intelligent automation.

In addition to delivering client engagements, you will contribute to the growth of EY's Life Sciences consulting practice through business development, solution development, thought leadership, and team development activities.

As a Senior Consultant in Supply Chain Manufacturing Operations & AI Transformation Delivery, you will work with pharmaceutical, biotechnology, and medical-device clients to transform laboratory, quality, manufacturing, and supply chain processes through the implementation of modern digital solutions.

Your Key Responsibilities 
Competitive business today is all about making intelligent, informed choices. We are looking for an individual who is passionate about helping our clients to solve their toughest supply chain problems. 

As a Senior Consultant in Supply Chain, you will: 

• Build valued relationships with client stakeholders and internal EY teams.
• Support proposal development, business development activities, and market growth initiatives.
• Contribute to the development of EY methodologies, accelerators, and Life Sciences transformation offerings.
• Support the development of thought leadership and market insights related to laboratory, quality, and digital transformation.
• Participate in practice-building activities and support the continued growth of EY's Supply Chain & Operations team.
• Assess laboratory, quality, manufacturing, and supply chain processes through stakeholder interviews, workshops, site observations, and operational data reviews.
• Partner with laboratory SMEs, quality teams, manufacturing operations, and technology stakeholders to understand current-state processes and identify opportunities for standardization and digital transformation.
• Facilitate business process assessments, requirements workshops, and design sessions to define future-state operating models and system capabilities.
• Develop and maintain process maps, user stories, business requirements, functional specifications, and operational workflows to support digital transformation initiatives.
• Review, update, and support the development of Standard Operating Procedures (SOPs), Work Instructions (WIs), and supporting process documentation.
• Translate business and operational requirements into master data, configuration, reporting, analytics, and integration requirements.
• Support the implementation of laboratory and manufacturing systems, including LIMS, MES, quality systems, and associated data platforms.
• Work with solution architects, data teams, and implementation partners to ensure proposed solutions align with business objectives and operational requirements.
• Support master data design activities by identifying business rules, data definitions, process dependencies, and governance requirements.
• Develop and execute test scenarios, document defects, support issue resolution, and maintain traceability between requirements and testing outcomes.
• Support deployment readiness, end-user training, hypercare activities, and business adoption efforts.
• Contribute to analytics and AI use cases by assessing process workflows, evaluating data quality, and helping identify opportunities to improve decision-making, efficiency, compliance, and operational performance.
• Communicate project progress, risks, dependencies, and recommendations to client stakeholders and engagement leadership.

Skills and Attributes for Success

To thrive in this role, you should be comfortable working at the intersection of business operations, process transformation, data, and technology. You will bring:

• Strong stakeholder engagement, workshop facilitation, and communication skills.
• Ability to develop innovative approaches to client challenges.
• Strong problem-solving and analytical capabilities.
• Experience coordinating cross-functional stakeholders and project activities.
• Commercial awareness and the ability to identify growth opportunities.
• Ability to balance operational detail with strategic thinking.
• Business process analysis and requirements gathering expertise.
• Strong understanding of QC laboratory operations and related quality processes.
• Experience documenting current-state and future-state business processes.
• Process mapping and business process design capabilities.
• Knowledge of SOP, Work Instruction, and controlled documentation development.
• Ability to translate business processes into technology, configuration, master data, and reporting requirements.
• Understanding of regulated GxP environments and the importance of documentation, traceability, and data integrity.
• Interest in leveraging analytics and AI-enabled capabilities to improve operational effectiveness.

To Qualify for the Role, You Must Have

• A bachelor's degree in Life Sciences, Engineering, Supply Chain, Information Systems, Biotechnology, Chemistry, or a related discipline.
• At least 3 years of relevant experience in Life Sciences operations, laboratory informatics, quality operations, business process transformation, technology consulting, or a related field.
• Experience working in pharmaceutical, biotechnology, medical-device, or other regulated environments.
• Experience conducting business process analysis and gathering requirements from operational stakeholders.
• Experience documenting business processes, workflows, SOPs, work instructions, or functional requirements.
• Experience collaborating with laboratory, quality, manufacturing, and technology teams to design and implement process improvements.
• Strong written and verbal communication skills, including workshop facilitation and stakeholder management.
• Ability to travel as needed based on business and role requirements.

Ideally, You'll Also Have

• Experience with LIMS platforms such as Veeva LIMS, LabWare, LabVantage, or similar laboratory systems.
• Experience supporting laboratory digital transformation, quality transformation, or business process standardization programs.
• Knowledge of master data management concepts and governance frameworks.
• Experience supporting system implementation projects, including configuration, testing, validation, deployment, and adoption activities.
• Familiarity with MES, ERP, QMS, manufacturing data platforms, and integration concepts.
• Exposure to AI, advanced analytics, or data-driven process optimization initiatives.
• Experience working with global and cross-functional teams across multiple regions and time zones.
• Understanding of GxP compliance, computer system validation, electronic records, and data integrity requirements.
• Relevant technology, Agile, quality, laboratory, or project management certifications.

What Working at EY offers 

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: 

• Support, coaching and feedback from some of the most engaging colleagues around 

• Opportunities to develop new skills and progress your career 

• The freedom and flexibility to handle your role in a way that’s right for you 

Career Progression:

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
• As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.

About EY

As a global leader in assurance, tax, transaction, and advisory services, we are using the finance products, expertise, and systems we have developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Inclusion & Diversity

We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients.

We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You will be embraced for who you are and empowered to use your voice to help others find theirs.

As an equal opportunities’ employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process.

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

IMPORTANT: Where Agency assistance is required, our Talent Team will engage directly with suppliers. CVs / Profiles should not be shared directly with Hiring Managers. Unsolicited CVs / Profiles supplied to EY by Recruitment Agencies will not be accepted for this role.