Human Centered Design Lead
Guidehouse · Denver, United States · 1d ago
Job Family:
Strategy & Transformation Consulting
Travel Required:
Clearance Required:
What You Will Do:
- Lead Human-Centered Design Integration Across Protege Company
- Establish and mature HCD standards, design systems, workflows, and scalable practices.
- Embed user-centered methods (usability analysis, interaction design, service design, experience strategy) into ISG’s engineering and mission workflows.
- Develop visual/interaction artifacts: wireframes, prototypes, design guides, UI style standards—aligned to how protege will support IC program elements.
- Translate complex mission/technical concepts into intuitive, human-centered design outputs for internal and external stakeholders.
- Lead and Mentor Multidisciplinary Teams
- Guide designers, engineers, and cross-functional MPP contributors—mirroring the team‑leadership achievements (e.g., scaling HCD teams, coaching designers, delivering high-volume outputs).
- Facilitate design thinking workshops, production reviews, requirement refinement sessions, and stakeholder engagement cycles.
- Support Program Management & MPP Governance
- Partner closely with ISG, Guidehouse, and IC Agency collaborators.
- Contribute to reporting, portfolio visualization, metrics tracking, and design-system sustainability per MPP structures seen in files like MPP ISG.
- Deliver Research‑Driven, Mission‑Aligned Solutions.
- Conduct user research, stakeholder interviews, heuristic evaluations, and service design activities rooted in the human-centered engineering mission of Protege MPP.
- Ensure all design outcomes support mission needs, Agency priorities, and protégé capability development.
What You Will Need:
- An ACTIVE and MAINTAINED TOP SECRET with SCI (TS/SCI) Federal or DoD security clearance
- Bachelor's degree
- FIFTEEN (15) or more years' in UX, Human-Centered Design, experience strategy, or interaction design, with THREE (3) or more years' in senior or team-lead roles.
- Experience building design systems, scalable workflows, or multi-channel design outputs.
- Experience supporting defense, intelligence, or federal agencies.
- Experience in user research, usability analysis, prototyping, wireframing, and design thinking facilitation.
What Would Be Nice To Have:
- Masters in Fine Arts (MFA) degree
- Experience building dashboards, metric systems, or portfolio visibility structures.
- Familiarity with emerging creative/AI design tools for accelerating workflows.
- Ability to design for immersive environments, mission-focused interfaces, or complex operational workflows.
- Prior experience supporting protégé development or capability building within federal programs.
- Ability to translate technical/engineering requirements into clear user experience strategies.
- Strong communication skills and stakeholder engagement experience across mixed technical / design audiences.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
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