Asset Management Operations Control Management - Associate

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​

Be  accountable for end-to-end control management coverage across the APAC Business Platform and designated Operations processes.

As a Control Manager – Associate within Asset Management, you will promote a proactive risk and control culture and partner with business executives through a joint accountability model to drive early risk identification, effective control design and evaluation, and sustainable solutions to mitigate operational risks. Your coverage will span four pillars: Control Design & Expertise; Risks & Controls Identification/Assessment; Control Breaks & Resolution; and Control Governance & Reporting—working across cross-functional teams to deliver continuous improvement via key control initiatives, self-assessments, root cause analysis, process reviews, and control testing.

Job Responsibilities

• Ongoing monitoring and assessment of the operational risk and control environment
• Assessing risk to determine whether or not to heighten or escalate based on defined indicators
• Designing controls in partnership with Business Executives, providing control implementation support, and performing control evaluation with the centralized control testing team
• Providing control-related subject matter expertise for relevant projects and initiatives impacting APAC Business Platform and Operations processes
• Performing issue and action plan administration end-to-end; validating action plan execution
• Conducting root cause analysis for errors and operational risk events; identifying key themes/trends and driving sustainable remediation
• Developing meaningful metrics and management reporting on the health of the operational risk and control environment
• Supporting governance committees and forums
• Building partnerships across Operations, Business, Risk, Compliance, Audit, Technology, and other stakeholders

Required Qualifications, Capabilities and Skills

• Bachelor’s degree or equivalent experience required
• Minimum of 5 years of financial services experience in controls, audit, quality assurance, risk management, compliance, or related functions
• Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate controls with business partners
• Strong critical thinking, attention to detail, and analytical skills; ability to synthesize data and identify control deficiencies/root causes
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
• Fluent in both written and verbal English and Chinese required
• Ability to work autonomously, manage competing priorities, and operate effectively in a fast-paced environment

Preferred Qualifications, Capabilities and Skills

• Business knowledge of Asset Management Operations, including familiarity with Fund Accounting, Product Administration, and Fund Reporting operating models
• Excellent written and verbal communication/presentation skills; ability to influence and drive actionable outcomes
• Strong collaboration, stakeholder management, and relationship-building skills across cross-functional organizations
• Experience supporting governance, issue management, metrics/reporting, and control testing/assurance activities