Compliance Testing Manager

Current Employees of Happen Bank: Please apply via your internal Workday Account

Happen Bank (formerly LendingClub) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.

About the Role

Happen Bank's Enterprise Compliance Organization (ECO) is responsible for maintaining an effective enterprise-wide compliance program across BSA/AML, sanctions, Financial Crimes Compliance (FCC), and regulatory compliance.

As a Compliance Testing Manager, you'll independently lead compliance testing reviews to assess adherence to applicable consumer financial laws and regulations and internal policies and procedures. You'll also help advance data-driven testing capabilities, identify opportunities to strengthen the Bank's system of controls, and partner across the organization to support effective compliance risk management.

What You'll Do

• Independently design, lead, and execute compliance testing reviews to assess control design and operating effectiveness across consumer compliance risks 

• Identify control gaps and opportunities to strengthen the control environment, recommending practical enhancements that help the business manage compliance risk in alignment with regulatory expectations 

• Support the development and use of data analytics and monitoring capabilities to test system- and data-driven processes more effectively 

• Prepare clear, well-supported testing reports and workpapers that communicate findings, issues, recommendations, and testing results to business partners and senior leadership 

• Document, track, and monitor compliance issues through timely resolution, partnering with stakeholders to ensure appropriate remediation 

• Build strong partnerships with the business and Compliance Advisory, sharing key risks, trends, and testing outcomes to support informed decision-making 

• Support the assessment and documentation of business processes, risks, and controls, coordinating testing activities and reviewing work performed by other testers as needed 

• Contribute to ECO initiatives, internal and external audits, regulatory examinations, and strategic projects as needed 

About You

• 4+ years of experience in banking or financial services, including direct experience in compliance testing, internal audit, or a related compliance function 

• Bachelor's degree or higher, or equivalent combination of education and experience 

• Practical knowledge of consumer protection laws and regulations, associated compliance risks, and the controls used to mitigate those risks 

• Experience performing compliance testing across applicable banking or financial services regulations such as ECOA, UDAAP, TILA, TISA, FCRA, EFTA, EFAA, and SCRA 

• Strong written and verbal communication skills with the ability to clearly communicate testing results, risks, and recommendations and influence stakeholders 

• Strong analytical, problem-solving, and critical-thinking skills with the ability to independently assess risks and reach well-supported conclusions 

• Experience using SQL to query and analyze data; familiarity with Tableau or other data visualization tools is a plus 

• You take ownership of assigned reviews, manage competing priorities effectively, and adapt to changing regulatory and business needs 

• You actively look for ways AI can improve compliance research, testing, analysis, and documentation while applying sound judgment around regulatory accuracy, confidentiality, data sensitivity, and when independent human validation is required 

Work Location  

San Francisco, Lehi, New York 

The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. Happen Bank offers relocation, based on actual job level.  

Time Zone Requirements  

Local hours (PT, MT, ET) 

While the position will primarily work local hours, Happen Bank is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary. 

Travel Requirements  

As needed travel to Happen Bank offices and/or other locations, as needed.  

Compensation  

The target base salary range for this position is 90,000-128,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of Happen Bank's Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings). 

We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.  

#LI-Hybrid 

#LI-AW1

Happen Bank is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system. 

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@happen.com. 

Notice on AI Tool Use 

For select roles and locations, candidate interviews may be recorded, transcribed and summarized by tools such as artificial intelligence (AI) to assist our hiring managers with the application process.

You will have the opportunity to opt out of recording, transcription, and summarization prior to any scheduled interviews. We will not discriminate against you if you choose to opt out.

During the interview, we will collect the following categories of personal information from or about you: contact information, identifiers, professional and employment-related information, sensory information (audio/video recording), and any other categories of personal information you choose to share with us.  We will use this information to evaluate your application for employment.

We will only share your interview, transcription, or summary with persons whose expertise or technology is necessary to process your application, evaluate your fitness for a position, and administer or support the tool. We will not sell your personal information or disclose it to any third party for their marketing purposes.  For more information about how we will handle your personal information, please refer to our Privacy Disclosure.

We will delete any recording of your interview promptly but in no event later than 30 days after making a hiring decision.