Senior Business Analyst (German-speaking)

N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries.

Our Client is an international insurtech company specializing in the digitalization and automation of motor claims management, working with insurers, fleet operators and vehicle manufacturers. It develops its own software platform to streamline claims handling and integrate different players across the process.

Currently, we are looking for Senior Business Analyst (German-speaking) to join Client`s team.

Location: Remote, with mandatory on-site presence in Stuttgart, Germany: 2–3 weeks during onboarding, followed by 2–3 days per month throughout the engagement.

Retirements:

1) Discovery and requirements analysis

• Plan, facilitate and follow up discovery workshops with customers and business units
• Elicit and consolidate requirements from the OEM environment
• Structure unclear or conflicting requirements; make assumptions and open points transparent

2) Solution design and scope definition

• Develop business solution concepts for digitalisation, automation and integration initiatives
• Prepare scope definitions: in/out of scope, assumptions, dependencies, risks
• Design target processes and assess solution options by benefit, effort and risk
• Describe integration requirements for interfaces/APIs from a business perspective

3) Requirements documentation

• Create process diagrams (e.g. BPMN 2.0)
• Write requirement items: overall requirement (equivalent to epic), sub-requirement (equivalent to user story), acceptance criteria
• Create story maps and further requirements artefacts (e.g. business rules, status logic, business data objects)
• Maintain documentation in Confluence and requirement items in Jira

4) Requirements quality assurance

• Ensure quality, completeness, consistency and traceability of requirements
• Conduct reviews with business units and development; adhere to the Definition of Ready
• Establish traceability from requirement through implementation to acceptance
• Derive acceptance criteria and test scenarios; support user acceptance testing (UAT) from a business perspective

5) Backlog and prioritisation

• Maintain and continuously refine the initiative backlog (refinement)
• Prepare prioritisation based on business value, urgency and dependencies
• Participate in planning and refinement sessions of the development process

6) Implementation support and acceptance

• Support and steer technical implementation from a business perspective; clarify business questions from development promptly
• Identify and address deviations, risks and schedule impacts early
• Assess change requests and place them in scope and backlog
• Organise and obtain acceptance of the delivered solutions with the parties involved

7) Stakeholder management

• Alignment with customers, business units, management and international software development
• Communicate status, open points and decisions needed in a target-group-appropriate manner (German and English)

Candidate Profile:

• 4+ years of experience as a business analyst, requirements engineer, product owner or similar at the interface between business and IT 
• Experience in motor claims management or insurance/claims processes
• Sound knowledge of requirements analysis, requirements documentation and business process modelling (BPMN)
• Experience in developing business solution concepts and scope definitions
• Experience in facilitating workshops and aligning with diverse stakeholders
• Experience with platform and integration projects, business interface specifications (e.g. XML/JSON)
• Experience with agile ways of working and backlog management (user stories, acceptance criteria)
• Confident use of Jira and Confluence
• Proven track record of supporting implementation projects through to acceptance
• Very good German and English skills

Nice-to-have

• Certification in requirements engineering or business analysis (e.g. IREB CPRE, CBAP, PMI-PBA)
• Story/journey mapping and further discovery methods
• Test and acceptance management (UAT)

Personal Attributes:

• Analytical and structured: brings order to unclear requirements
• Strong, audience-appropriate communicator – from business units to management, in German and English
• Critical thinker: challenges requirements for completeness and contradictions rather than passing them on unchecked
• Strong facilitator: turns differing interests into robust decisions
• Pragmatic and delivery-oriented: thinks requirements through to acceptance
• Self-directed and reliable in follow-up