Senior Manager, Consumer & Industrial Products
West Monroe · Chicago, United States +1 · 14h ago
Are you ready to make an impact?
West Monroe is seeking a Senior Manager to join our Consumer & Industrial Products (C&IP) Team within our M&A practice. This role is designed for a seasoned consulting leader with deep experience in manufacturing operations, technology-enabled transformation, and complex program leadership across consumer products, industrials, or related sectors.
The Senior Manager will lead large-scale transformation programs that improve operational performance across manufacturing, supply chain, and enterprise technology environments. This individual will serve as a trusted advisor to executive clients, helping them translate business strategy into practical operating model, process, IT, and OT-enabled changes. The role will also contribute to the growth of West Monroe’s operations and supply chain transformation capabilities through client delivery, team development, solution development, and market-facing activities.
Responsibilities
- Serve as the executive delivery lead for complex, multi-workstream transformation programs across manufacturing, operations, supply chain, and technology
- Lead manufacturing and supply chain transformation projects, including:
- Strategic transformation roadmap development and execution planning
- Workstream coordination across operations, plant, IT, and OT teams
- Business process redesign and operating model changes
- Risk, issue, and decision management
- Executive communications and progress reporting
- Benefits realization and value tracking
- Oversee multiple engagement teams and workstreams, ensuring alignment across business, operations, plant, IT, and OT stakeholders
- Serve as a trusted advisor to Director, VP, and C-suite executives across operations, supply chain, manufacturing, and technology functions
- Lead technology-enabled transformation initiatives, including operating model, process, systems, data, and shop-floor technology changes
- Drive operational transformation initiatives spanning planning, procurement, manufacturing, maintenance, quality, logistics, fulfillment, and distribution
- Understand and advise on the technology landscape supporting manufacturing operations, including ERP, MES, WMS, TMS, automation, industrial data, and connected operations platforms
- Translate strategic objectives into executable roadmaps and measurable business outcomes
- Ensure adherence to quality, risk management, and delivery excellence standards
- Act as the escalation point for complex client challenges and critical program decisions
- Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising sound judgment in evaluating outputs.
- Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes.
Qualifications
- Bachelor’s degree required; MBA or equivalent advanced degree preferred
- 10+ years of consulting, transformation, or operational improvement experience, preferably serving consumer products, manufacturing, distribution, or industrial clients
- Proven experience leading large-scale, multi-workstream transformation projects across manufacturing, supply chain, operations, and technology
- Deep understanding of manufacturing operations and plant-level business processes, including production, maintenance, quality, materials management, warehousing, logistics, and fulfillment
- Strong understanding of the technology landscape supporting manufacturing and supply chain operations, including ERP, MES, WMS, TMS, industrial automation, connected operations, data, and analytics platforms
- Demonstrated success managing executive-level client relationships and influencing senior stakeholders across operations, supply chain, manufacturing, IT, and OT
- Experience leading cross-functional teams across business, operations, plant, technology, and third-party partner organizations
- Experience translating business objectives into executable transformation roadmaps, implementation plans, measurable outcomes, and value realization plans
- Experience overseeing engagement financials, including budgeting, forecasting, revenue management, and profitability
- Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs.
- Track record of contributing to business development, account growth, solution development, and proposal development
- Excellent organizational, verbal, and written communication skills
- Strong analytical, problem-solving, and quality assurance experience
- Strong executive communication skills, with the ability to work effectively with C-level clients
- A commitment to inclusion and diversity, and openness to new ideas and perspectives
- Ability to travel 30–50%
Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date.
Other consultancies talk at you.
At West Monroe, we work with you.
We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.
You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.
West Monroeis an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com.
Please review our current policy regarding use of generative artificial intelligence during the application process. Additionally, West Monroe uses the BrightHire platform to record live interviews so our team can capture notes more accurately, stay focused on the conversation, and continually improve our interview process. You can review our privacy notice for more information about this process and how recordings are used. If you have any questions, reach out to recruiting@westmonroe.com.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.