Senior Lead Software Engineer - AI/ML Developer

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. 
 

As a Senior Lead Software Engineer  at JPMorgan Chase within the Consumer & Community Banking's AI/Machine Learning Platform Engineering Team, you serve as a seasoned member of an agile team focused on building, scaling, and maintaining robust machine learning platforms. You will design and deliver trusted, market-leading infrastructure and tools that empower data scientists and ML engineers to develop, deploy, and monitor models efficiently and securely. You are responsible for implementing critical technology solutions across multiple technical areas to support the firm’s business objectives and drive innovation in ML platform capabilities.

Job responsibilities

• Designs, builds, and maintains scalable machine learning platforms and infrastructure to support end-to-end ML workflows.
• Develops and optimizes tools for model training, deployment, monitoring, and lifecycle management.
• Integrates data engineering, feature management, and model serving capabilities into unified ML platform solutions.
• Implements secure, high-quality production code for platform services, APIs, and automation pipelines.
• Leads evaluation sessions with data scientists, ML engineers, and product teams to understand requirements and deliver platform features that accelerate ML development and operations.
• Ensures platform reliability, scalability, and performance through proactive monitoring, troubleshooting, and continuous improvement.
• Produces architecture and design artifacts for platform components, ensuring alignment with enterprise standards and best practices.
• Automates infrastructure provisioning, configuration, and CI/CD pipelines for ML platform services.
• Contributes to the ML platform engineering community of practice and participate in events that explore new and emerging technologies
• Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience 
• Hands-on experience building, deploying, and maintaining machine learning platforms or infrastructure
• Advanced in Python and one or more ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn)  
• Experience with data processing frameworks and tools (e.g., Spark, Pandas, SQL)   
• Practical experience with cloud-based ML platforms (e.g., AWS SageMaker, GCP AI Platform, Azure ML) or on-prem ML infrastructure
• Strong understanding of MLOps practices, including CI/CD for ML, model versioning, and monitoring
• Experience developing APIs and platform services for ML workflows    
• Proficient in all aspects if the Software Development Life Cycle and Agile Methodologies   
• Ability to collaborate with cross-functional teams to deliver platform solutions aligned with business objectives 
• Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.

Preferred qualifications, capabilities, and skills 

• Familiarity with Databricks for scalable data engineering and ML platform integration
• Experience working with Snowflake for cloud-based data warehousing and analytics
• Exposure to Snorkel AI for programmatic data labeling and training data management
• Experience with containerization and orchestration tools (e.g., Docker, Kubernetes, Airflow)
• Familiarity with feature stores, model registries, and ML metadata management
• Experience with infrastructure-as-code tools (e.g., Terraform, CloudFormation)
• Experience with RESTful APIs and microservices architectures

FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.