Coupa Risk Assess Application Owner

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

The Coupa Risk Assess (CRA) Application Owner is responsible for the strategic ownership, administration, support, and continuous improvement of Northern Trust's third-party risk management platform. This role serves as the primary liaison between business stakeholders, technology teams, and external vendors to ensure the platform effectively supports supplier risk management, regulatory compliance, operational efficiency, and enterprise reporting requirements. The Application Owner leads platform enhancements, oversees integrations with Coupa Core, ZIP, Azure Data Lake, and other enterprise systems, manages application governance and data quality, and provides subject matter expertise to support business objectives and technology strategy.

Major Duties

• Own and support the Coupa Risk Assess (CRA) platform, ensuring alignment with Procurement, TPMO, Risk, Compliance, and business objectives.
• Manage application configuration, business processes, workflows, questionnaires, risk models, reporting, and user access controls.
• Partner with business stakeholders to gather requirements, prioritize enhancements, and implement solutions that improve operational effectiveness and user experience.
• Lead application change management activities including requirements definition, testing, release management, user acceptance testing (UAT), and production deployments.
• Monitor application health, data quality, integrations, and production support activities; coordinate issue resolution with internal technology teams and external vendors.
• Oversee key integrations between CRA and related platforms, including Coupa Core, ZIP, Azure Data Lake, reporting solutions, and other enterprise systems.
• Support regulatory, audit, compliance, and third-party risk management requirements through effective platform governance, controls, and reporting.
• Develop and maintain operational metrics, dashboards, and reporting to support business decision-making and management oversight.
• Maintain application documentation, procedures, training materials, and knowledge resources.
• Serve as the primary business relationship manager for the CRA platform, working closely with vendors and internal stakeholders to drive continuous improvement and adoption.
• Provide subject matter expertise in third-party risk management processes, supplier risk management, procurement technology, and related business capabilities.
• Interact with business partners and technology teams to formulate and implement strategies and solutions that enhance services, improve processes, and support business objectives.

Knowledge

Strong knowledge of third-party risk management, supplier risk management, procurement operations, and related regulatory requirements. Experience with SaaS platform administration, application ownership, business process design, reporting, data governance, and system integrations. Strong analytical, problem-solving, communication, and stakeholder management skills. Experience with Coupa Risk Assess, Coupa Core, ZIP, Azure DevOps, Power BI, ServiceNow, and Microsoft 365 tools preferred.

Experience

Bachelor's Degree in Business, Information Systems, Supply Chain Management, Finance, Risk Management, or related field and six or more years of relevant experience in application ownership, procurement technology, third-party risk management, business systems analysis, or related disciplines. Experience with Coupa platforms, SaaS applications, systems integrations, and Agile delivery methodologies preferred. Professional certifications such as PMP, CPSM, CSCP, Agile Product Owner, or equivalent are a plus.

Salary Range:

$83,100 - 141,300 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.