Full Stack Architect - MDM/Customer 360

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$115,600 - $163,200 CADThis role is temporarily eligible for a pay premium above the posted salary range that is reassessed annually. You are encouraged to have an open dialogue with your recruiter who can provide more specific pay details for this role.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Design, describe, and manage solution engineering in relation to capabilities of assigned Journeys and Platforms through the end-to-end lifecycle (i.e., frontend, backend, database and debugging of applications or sites). 

Use knowledge of business acumen and technical expertise to play a lead role in shaping the technical vision to create complex distributed solutions, technical designs, and integrations.

CUSTOMER

• Apply a multi-disciplined expertise with database, application, client tiers, layering of software, build, test and deploy strategies in order to create the overall design of software (including applications, infrastructure, middleware) and guide how the sub-components are developed by different teams
• Elevate focus on applications and data as differentiators for the customer experience, anchored in sound foundational elements of Infrastructure and Platforms
• Advise on suitability of technology stacks to define principles / key constraints for solution components; rallies the team around these principles to determine security / scalability approach, and impact assessments for future design
• Drive continual upgrading and grounds the team in assessing practical program concerns to innovate on both server-side and user-side features as technologies / platforms expand to reduce technology debt and build resilient solutions
• Lead code reviews to create and test prototypes to assess viability of approaches. Uses configuration management and integration / build automation tools to lead and deploy code, gather proof points for developers to build on, navigate around complexities based on a clear understanding of the vision across the technology stacks and provide critical suggestions for fixes and improvements on the integration
• Monitor and report on progress and collaborates broadly with other practitioners, including designers, engineers, and other applicable business stakeholders to ensure the necessary features for the products and applications are developed within assigned portfolio
• Design tests that will be implemented to keep the software functional; supports issue analysis and fix activities during test phases, as well as production issue resolution
• Collaborates with Practices, actively driving capability creation; mentoring and training junior colleagues to be adaptive, staying on top of expanding technologies and engineering trends and creating highly visual and functional solutions

SHAREHOLDER

• Set service-level objectives (SLO) and exercise key decision rights of the FSA role
• Focus on reliability, scalability, and the development of the architectural infrastructure; including highly complex and scalable systems​
• Develops observability standards to ensure that production systems operate under known conditions and transparently provides these measurements to anticipate when errors or failures can arise.
• Lead interaction with governance and control groups, (e.g. regulatory / operational risk, compliance and audit) to provide subject matter expertise and consult on risk issues related to architectural technology and tools
• Lead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for significant and complex situations
• Monitor and report on the status of the products / projects and applications within assigned product, ensuring projects are compliant with technology domain architecture, and designs / operates processes to provide ongoing review of in-progress activity against technology architecture and development standards
• Foresee architectural issues / gaps and identifies emerging industry trends to recommend value-added architectural improvements that will alleviate technology debt and build resilient solutions
• Maps processes and sub-processes that bridge the gap between business problems and technology solutions
• Keep track of changes made to code through control systems
• Collaborates within practices, platforms or journeys comprised of diverse and complementary skills; inspiring the team to embrace changes and continually advance collective knowledge of technical tools / trends
• Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk activities as necessary
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Provide thought leadership and/ or industry knowledge for quality engineering best practices and participate in knowledge transfer within the team and business unit
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participate in personal performance management and development activities, including cross training within own team
• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices; may take on the role of Chapter Lead as applicable
• Work collaboratively with the team and leadership to proactively identify and resolve issues related to product quality
• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
• Contribute to a fair, positive and equitable environment that supports a diverse workforce
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

• Seasoned individual contributor role with expert knowledge of specific enterprise and/or functional domain(s) and a demonstrated track record working with a broad range of architecture frameworks, technology, tools, processes and procedures
• Exceptional collaboration, communication and client-facing skills
• Big-picture thinker, with ability to anticipate architectural gaps and identify emerging trends through both advanced business acumen and highly specialized technical knowledge of TD and its applications, programming languages, industry best practices, Bank standards, infrastructure and architectural design / solutions
• Architect assigned to work autonomously on high profile, complex and/or high-risk technology projects with significant impact to the organization
• Reports to an Architecture Practice Lead / Practice Area Lead

EXPERIENCE & EDUCATION

• Undergraduate degree or Technical Certificate (Graduate degree preferred)
• 10+ years relevant experience developing a variety of platforms
• Experience with Continuous Integration, Continuous Delivery, Pair programming and / or Test-Driven Development is an asset (i.e., ability to author Unit, Integration and Functional Tests)

Technical skills/ Knowledge:

• Extensive knowledge of n-Tier architectures, frameworks, and the ability to produce conceptual & logical reference architectures. Ability to create Technology strategy artifacts is an asset.
• Experience is creating Current and Future state architecture diagrams & overall Architecture Blueprints
• Experience is assessing and evaluating products, platforms & technologies around customer management, Master Data Management (Customer/Party domain) & Customer C360
• Experience with implementing Master Data Management (MDM) / Customer 360 solutions, with knowledge of customer data models in various industries (Banking, wealth management & insurance)
• Ability to design and define the various integration patterns for APIs and Realtime Events around operational customer repositories.
• Working knowledge of Informatica MDM, Azure Cloud & data bricks environment is an asset.
• Experience presenting to executive audiences, senior architects, and review boards.
• 10+ years of experience as either a solutions architect, integration architect, application architect, or enterprise architect (Customer Data domain an asset)
• Knowledge of Financial Services / Banking industry (an asset)
• A bachelor's degree

Soft skills/ Knowledge:

• Effective communication skills, with the ability to present ideas & concepts to a broad audience in a clear and concise manner.
• The qualities of a self-starter (needs to be resourceful), with the ability to lead change and influence technology & business partners
• Is a self-learner and has organizational awareness (e.g. of processes, procedures, key stakeholders, and accountabilities)
• Collaboration/ Teamwork skills that will excel in a matrixed environment
• Requires minimal direction for day-to-day responsibilities.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet