Director, Risk Control - Middle Market Construction

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Position Summary:

This position supports Arch Insurance's Construction business unit by partnering closely with underwriting teams to assist with risk prequalification, assessment, and selection. The role is responsible for identifying and managing customer service needs, developing tailored service plans, and overseeing account-related activities, expenses, and relationships. It also ensures risk control services are maintained in compliance with regulatory requirements while leading and delivering risk control improvement initiatives that help both underwriters and clients better understand, evaluate, and manage exposures.

Responsibilities and Accountabilities:

The primary function of this position is to support the placement of profitable insurance:

• Work collaboratively with Construction Underwriting to review risk submissions and complete the pre-qualification and risk review of desirable insureds.
• Provide Underwriting with detailed risk assessments of typical workers’ compensation, general liability, and auto liability exposures based on expected loss frequency and severity for specific risks and industry segments.
• Based on review of loss experience/history, provide Underwriting feedback on how well a specific risk mirrors expected loss performance for both new business and renewals.
• Identify/investigate specific accidents/claims that represent atypical occurrences.
• Provide Underwriting with information on exposures that may be unusual or unexpected for the specific risk versus class of risk based on scope of operations.
• Provide Underwriting with information on catastrophic exposures contemplated by class of risk, geographical location, employee/third party concentration, etc.
• Assist in new business marketing/sales and renewal (account retention) processes.
• Conduct strategic risk improvement services such as loss analyses; contractual risk transfer reviews; fleet risk management reviews; quality assurance & quality control assessments; injury management best practices; and managerial level training and education to eliminate and/or reduce the potential for frequent and severe losses.
• Coordinate with regional Arch Construction Claims Management and TPA staff to ensure integration of risk control strategies and services into execution of claims management & managed care services.
• Participate in high visibility, high impact construction industry associations with defined strategic purpose (e.g., CFMA, AGC, ABC, ARBTA, NAPA).
• Provide pre-renewal monitoring and feedback to Underwriting.

Required Skills and Abilities:

• 10 plus years preferred of risk control/loss prevention, construction safety, and/or risk management experience.
• Prefer field & managerial construction experience with a GC/CM or large trade contractor.
• Knowledge of insurance coverages, typical exposures to loss, and the economics of insurance and risk control.
• Ability for frequent travel throughout the Underwriting region as well as potential periodic travel outside of the region to service multi-state accounts and participate in internal meetings and industry functions. Estimated routine overnight travel is 25% (or less) per month with occasional peaks to 30-40%.
• Active in local/regional construction industry associations.

Construction Knowledge - Working knowledge of critical construction risk management principles and methods such as:

• General building, heavy/highway, specialty trades and civil/marine construction operations and exposures.
• Construction delivery systems, including design-bid-build, design/build, engineer procure construct (EPC), as well as joint ventures.
• Construction processes, such as constructability, budget, scope, schedule, sequence and means/methods.
• Strong background in General Liability exposures and necessary controls (QA/QC and CD prevention, Subcontractor Prequalification, Work Zone Liability, etc.)
• Contracts and contractual risk transfer techniques and methods.
• Fleet, crane and heavy equipment operations and controls. Wrap-ups and Controlled Insurance Programs (both owner and contractor controlled).

Education and Experience:

• Undergraduate degree preferred in a related technical field such as safety, risk management, loss control, construction mgmt, etc.
• Prefer licensure and/or certifications such as Certified Safety Professional (CSP); Associate in Risk Management (ARM); Construction Risk and Insurance Specialist (CRIS) or similar professional designations.
• Working knowledge of Microsoft Office Suite applications (Word, Excel and PowerPoint).

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Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

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