Release Train Engineer – Cloud Product Team

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Job Title

Release Train Engineer – Cloud Product Team

About your role

As a Release Train Engineer for the Cloud Product Team, you will coordinate Agile delivery across cloud, cybersecurity, and platform engineering teams. You will facilitate planning and execution, manage cross-team dependencies, improve delivery visibility, and help teams deliver secure, reliable cloud capabilities that support enterprise modernization.

What you’ll do

• Lead and facilitate Program Increment planning, Agile Release Train syncs, system demonstrations, and inspect-and-adapt events.
• Coordinate planning and execution across cloud, cybersecurity, platform engineering, product management, and other technical teams.
• Manage the flow of work through the Agile Release Train using Jira Align, Azure DevOps, or comparable Agile delivery tools.
• Identify and coordinate cross-team dependencies, risks, impediments, and delivery commitments.
• Partner with Product Management and technical leaders to align priorities, roadmaps, capacity, and delivery plans.
• Coach Scrum Masters, Product Owners, and delivery teams on Lean-Agile practices and SAFe principles.
• Promote continuous improvement by evaluating delivery results, facilitating retrospectives, and supporting measurable improvement actions.
• Maintain visibility into shared backlogs, milestones, risks, dependencies, and delivery status.
• Define, monitor, and communicate Agile Release Train metrics, including predictability, flow, quality, and delivery outcomes.
• Facilitate communication among distributed teams and technical and business stakeholders.
• Escalate and support the resolution of delivery risks and issues that affect multiple teams.
• Support governance, compliance, and audit-readiness activities through consistent planning, documentation, and delivery practices.
• Contribute to Agile maturity assessments and recommend practical improvements to team and program delivery processes.
• Provide guidance to team members and share Agile delivery knowledge without direct people-management responsibility.

Experience you’ll need to have

• 4+ years of experience in Agile delivery, technology program delivery, project management, product delivery, or a related field.
• 3+ years of experience serving as a Release Train Engineer, Agile Program Manager, Senior Scrum Master, or in a comparable role coordinating multiple Agile teams.
• Experience facilitating Program Increment planning and other large-scale Agile planning and delivery events.
• Experience managing dependencies, risks, impediments, and delivery commitments across multiple technical teams.
• Experience using Jira Align, Azure DevOps, Jira, or comparable Agile planning and delivery tools.
• Working knowledge of Lean-Agile practices and the Scaled Agile Framework.
• Experience developing and communicating delivery metrics, program status, risks, and recommendations to technical and business stakeholders.
• Experience working with cloud, platform engineering, cybersecurity, DevSecOps, infrastructure, or software delivery teams.
• Demonstrated ability to facilitate complex discussions, resolve conflicts, influence without direct authority, and drive decisions.
• Bachelor’s degree in computer science, engineering, information technology, business, or a related field, or an equivalent combination of education, related experience, and/or military experience.

Experience that would be great to have

• SAFe Release Train Engineer certification.
• SAFe Agilist, Certified Scrum Professional, Project Management Professional, or comparable certification.
• Experience supporting cloud environments such as Microsoft Azure or Amazon Web Services.
• Experience with DevSecOps practices, infrastructure automation, or cloud-native platforms.
• Experience working in financial services, payments, fintech, or another regulated industry.
• Experience supporting geographically distributed or global delivery teams.
• Knowledge of compliance, risk-management, and audit-readiness practices within a technology environment.

Important information about this role:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding experience and leads to stronger productivity.
• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role

How you’ll work

• This role requires the use of a computer and audio equipment.

Salary Range

$97,500.00 - $164,400.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.