Product Manager Travel and Entertainment

Job Requisition Details

Requisition ID: 148240

Location: Johannesburg, Gauteng

Closing Date: 22 October 2026

Talent Acquisition: Bongiwe Mchunu

Job Family

Business and Commercial Banking - Card Issuing

Career Stream

Project, Process and Product

Leadership Pipeline

FAIS Affected

Job Purpose

The Product Manager for T&E is responsible for the strategy, development, and performance of travel and entertainment-related products. Business Travel Account and American Express Corporate cards, VPayment,  Nedrecon and Nedbiz Expense Management, BillThru, travel integrations, and value‑added services). The role ensures the product meets client needs, drives revenue growth, and remains competitive in the market. bility to define and execute product strategy and roadmap.

Why Join Our Team

Job Responsibilities

• Implement business change initiatives by introducing; managing; making (people change; technological change; process change) happen and keeping Management Information updated.
• Identify; understand and agree the direct and indirect impact of business change initiatives by researching; interviewing affected stakeholders and applying end to end skills set.
• Monitor for continuous improvement by observation; analysing data and providing ongoing feedback.
• Ensure compliance (brand/reputation/other risks) by enforcing regulations; policies and procedures and understanding link from policy - process- system - operating procedures.
• Contribute to updates of standards; policies and procedures by meeting with respective stakeholders; agreeing and recommending changes and sending emails confirming the enhancements.
• Provide innovative solutions for updating processes by defining procedures and facilitating workshops with stakeholders.
• Identify the business issue by observation; analysing management reports and requests from EXCO.
• Identify cost/time/quality/risk aspects of the business issue by investigating the business benefits or problems.
• Set expected performance output by meeting and agreeing with management.
• Obtain and secure stakeholder buy-in to solution by presenting alternative solutions and recommending the best solution.
• Manage internal and external stakeholders by regular meetings and agreeing deliverables.
• Recognise performance improvements by acknowledgement of business improvements from other stakeholders.
• Build trusting relationships with stakeholders by open communication; conducting one-on-one meetings and accepting their input.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Technica Skills Required

• Payments & Card Systems Knowledge.
• Data &  Business Analytics.
• Expense & Travel Ecosystem Integration.
• Digital & API Knowledge.
• Product Development & Agile.
• Risk, Fraud & Compliance Technology.
• Financial & Commercial Systems.
• Virtual Cards and Embedded Ecosystems.
• Experience with travel data reporting and booking tools.
• Card Schemes and Payment Industry knowledge.
• Digital payments and commercial banking as preferred industry experience.

Essential Qualifications - NQF Level

Preferred Qualification

Minimum Experience Level

• 3–5 years’ relevant experience in product management, product development, financial services, payments or a closely related environment.
• Demonstrated experience managing a product across its lifecycle, from proposition/development through implementation, optimisation and ongoing performance.
• Experience working across multiple stakeholders and disciplines. 
• Strong commercial and analytical capability, including interpreting product performance, customer behaviour and financial outcomes.
• Ability to translate customer and business needs into product requirements.
• Strong stakeholder management and cross-functional collaboration.
• Understanding of governance, risk and compliance requirements relevant to the product environment.
• Sound communication and presentation skills.

Technical / Professional Knowledge

Behavioural Competencies