Graduate | Client Service Investment Operations

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role/Department:

Based in Limerick, the successful candidate will be responsible for completing deep dive review of end to end processes, developing efficient solutions and implementing and managing change directly with client relationships & internal teams. This is an excellent opportunity for an experienced individual to join a team who are committed to providing exceptional client service to our network of clients.

The key responsibilities of the role include:

• Conducting custody administrative services for both internal and external Clients.
• Client Focus.
• Management of custody fees end to end processing pertaining to custody client services.
• Complete static data updates on internal systems as requested.
• Action requests in a timely and accurate manner from internal and external Clients.
• Facilitate problem solving and collaboration.
• Develop and maintain effective relationships with critical business Partners & other internal groups.
• Ownership of process design and governance documentation .
• Directs, motivates and develops direct report/s, maximising their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team and the wider custody department.

Skills/Qualifications:

The successful candidate will benefit from having:

• Global Custody operational knowledge with proven Client Service expertise is required.
• Excellent oral and written communication skills are required.
• Analytical and problem solving skills are required.
• Ability to facilitate discussions and reach decisions.
• Technically sound in area of expertise with broader knowledge of other business areas.
• Ability to work under pressure to achieve the multiple daily deadlines for client deliverables, with a mature approach.
• Ability to work within a team and support junior team members.
• Ability to plan and prioritise their day to day workload to meet client deadlines.
• Ability to review and resolve complex issues.
• Demonstrates an excellent understanding of risk associated with the role.

Work Authorization

Applicants must have the right to work in Ireland at the time of application and for the duration of employment.

Please note that Northern Trust is unable to provide employment permit sponsorship for this role. This includes Critical Skills Employment Permits, General Employment Permits, Intra-Company Transfer Employment Permits, Stamp 1G permissions, and other employment permits under Irish immigration frameworks.

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.