Senior Solution Architect-CPQ

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Agentforce Revenue Management is an execution-focused technical leader responsible for architecting and delivering end-to-end migrations from legacy CPQ platforms (Salesforce CPQ, Industry CPQ, Conga CPQ, Apttus CPQ, inhouse legacy CPQ systems) to Salesforce Agentforce Revenue Management. As a foundational member of the Strategic Migration CoE and Migration Hub, you will act as primary technical authority for the Agentforce Revenue Management track — owning the solution design, product modelling, lead to cash architecture and asset lifecycle management. You will combine deep ARM platform expertise with advanced migration methodologies to ensure that customers are migrated from legacy platform to ARM with full integrity, compliance and zero business disruption.

Responsibilities:

• Serve as a Senior Solution Architect for CPQ/ARM migration projects, contributing hands-on technical expertise and architectural leadership at approximately 50% utilization.
• Design the CPQ Catalog and transactional data migration strategy, including lead to cash process, asset/subscription migration without minimal business disruption.
• Architect the legacy to CPQ migration platform with an understanding of object, fields, process and configuration mapping on a high level.
• Own the revenue process and CPQ migration blueprint
• Define end-to-end data lineage including data profiling, cleansing logic, transformation mapping, and reconciliation strategies for product catalog, pricing, quote, and subscription objects.
• Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
• Lead a project team of developers focused on driving optimized solutions for our clients leveraging Salesforce clouds.
• Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party stakeholders
• Establish trust with the customer’s leadership, promoting and/or implementing best practices with Salesforce
• Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion

Required Experience:

• 15+ years of experience leading Salesforce technical consulting projects and handling individual contributors.
• Strong application design skills combined with strong data, integration, and security architecture skills
• Demonstrated experience migrating complex, high-volume CPQ and Lead-to-Cash data (product catalogs, pricing models, subscriptions) with zero business disruption
• Experience migrating from legacy CPQ platforms (Salesforce CPQ, Industry CPQ, Conga, Apttus, or custom legacy CPQ) to Agentforce Revenue Management
• Experience migrating from complex CPQ/Revenue legacy environments (e.g., Salesforce CPQ, Industry CPQ, Apttus, Conga) to Agentforce Revenue Management.
• Hands-on experience with ETL tools — Informatica Cloud, Talend, MuleSoft, Azure Data Factory — for large-scale revenue data extraction and transformation.
• Strong interpersonal skills - nurture effective working relationships with others
• Proficiency in English. Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.