Sr. Data Analyst, Service Analytics
Lucid Motors · Phoenix, United States · 2mo ago
About Lucid
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.
We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.
Lucid Motors is seeking highly motivated and experienced BI/Data Analyst to join it’s Service Analytics team. This role will be crucial in providing analytical support to the various teams within Service Organization, and some outside stakeholders. The ideal candidate will be skilled in developing business dashboards, comfortable working with large datasets, and working with cross functional teams to gather requirements, document, and deliver analytics solutions. The candidate should have an aptitude for story telling using data, and comfortable with ambiguity.
The Role:
- Work with multiple stakeholders within Service Organization, in particular Service Supply Chain operations, to understand their business needs, and develop analytics solutions
- Developing KPI metrics related to supply chain ops for the teams – gathering requirements, documenting, identifying and extracting data, and developing solutions
- The role will be responsible for developing and communicating insights about parts used in service, parts distribution, parts planning, parts consumption & warehouse operations among others
- Work with business process owners to develop process & data flows to streamline business processes, in particular merging data from Salesforce and SAP for analytics
- Take ownership of quality and reliability of business data of your primary stakeholders
- Developing ad-hoc data and reporting solutions – extract data from multiple sources using automated scripts and generate reports/dashboards
- Presenting and communicating business impacts to stakeholders based on your analysis
- Collaborate and communicate best practices in data science with other analysts (e.g., code reviews, data integrity and reliability)
Qualifications:
- 4+ years of experience as a B.I. Analyst or Data Analyst, operations background preferred
- Graduate degree in Business Analytics or related field of study - Minimum of Bachelor's degree with significant experience in data science
- Familiarity with SAP ERP for supply chain operations is a plus
- Highly proficient in SQL, and Tableau dashboard development - experience in Salesforce preferred
- Experience in developing reports and dashboards in Salesforce is a plus
- Ability to use Python (or other tools) for data extraction, develop ETL pipelines, and perform ad-hoc analytics
- Knowledgeable in using collaboration tools (Git repositories, JIRA systems, version control, etc.)
- Excellent written and verbal communication skills
Compensation & Benefits:Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.
Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.
Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.
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To all recruitment agencies:Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.