Fraud Investigator, part time
Nordea · Helsinki, Finland · 1d ago
Job ID: 6524
Are you analytical, efficient, and motivated by protecting customers from financial crime? We are looking for part time Fraud Investigators to join our Fraud Monitoring team. This is an exciting opportunity to gain hands-on experience within fraud prevention while developing your analytical and professional skills in a fast-paced environment.
About our team
Fraud Monitoring is part of Fraud Operations within Group Financial Crime Prevention. Our mission is to protect customers from financial crime by monitoring suspicious activity, investigating fraud risks, and taking swift action when needed. You will become part of a dedicated unit of fraud specialists and student assistants, where collaboration, ownership, and continuous improvement are highly valued.
Working hours:
- The role primarily involves working during daytime hours, Monday to Friday
- We expect you to work approximately 15 hours per week, with the opportunity to work up to 37 hours per week during holiday periods
- You will receive a structured onboarding programme, ongoing coaching and opportunities for professional development throughout your employment
Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.
Main responsibilities in this role:
- As a Fraud Investigator within Fraud Operations, you will help protect our customers against fraud and financial crime
- You will work in a performance-driven environment where efficiency, quality, and sound decision-making are key. Success is measured through a combination of productivity, accuracy, and adherence to operational standards
- Monitor, investigate, and analyse fraud alerts and suspicious activity
- Handle a high volume of cases while maintaining strong quality standards
- Take timely action to prevent potential fraud losses
- Handle operational, administrative, and fraud-related activities across the teams
- Assist with reporting, process improvements, quality reviews, and other ad hoc tasks
- Follow established procedures, guidelines, and risk frameworks
- Collaborate with colleagues and stakeholders across the organisation
- Contribute ideas that improve efficiency, customer protection, and operational performance
Who you are
Your background and skills include:
- Thrive in a KPI-driven environment with clear productivity and quality targets
- Are efficient, structured and able to manage a significant workload
- Have strong analytical and problem-solving skills
- Can work independently and take ownership of decisions
- Are detail-oriented and maintain high quality under pressure
- Communicate confidently in English, both in speaking and in writing
- Are currently enrolled in a relevant university programme such as Business, Finance, Economics, Law, or a similar field
- Have an interest in fraud prevention, financial crime, and risk management
- Are motivated by making a real difference for customers
What we offer
Why Join Us?
- Gain valuable experience within fraud prevention and financial crime
- Develop analytical, investigative, and decision-making skills
- Work alongside experienced fraud specialists
- Build your professional network within a leading Nordic financial institution
- Play an important role in protecting customers from fraud
People come here when they want to get somewhere. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.
A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.
Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.
Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.
If this sounds like you, get in touch!
Next steps
Submit your application no later than 21/10/2026. We conduct interviews on an ongoing basis, so we encourage you to apply as soon as possible. For more information, you’re welcome to contact Morten Dyrskjøt Andersen via e-mail morten.dyrskjodt.andersen@nordea.com or by phone +45 61 14 09 53.
We look forward to hearing from you!
We enable dreams and aspirations for a greater good.
We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting our potential candidates.
We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers’ needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges.
We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.
We are Nordea. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies. As one of the biggest employers in the Nordics, Poland and Estonia, you have excellent opportunities to evolve, develop and move forward with us.