Product Consultant
Nationwide (US) · Columbus, United States · 5h ago
Help shape products that serve customers today—and tomorrow
We are looking for a Product Consultant - Financial Services to help keep existing products relevant and marketable while supporting the development of new solutions for Institutional Life Insurance customers. In this role, you will gather information, assess customer and market needs, collaborate with business partners, and help turn insights into practical product improvements. You will work across functions to support product design, market competitiveness, regulatory alignment, distribution, underwriting, agency management, and claims practices.
What you’ll do
- Help establish and maintain product features and capabilities from development through ongoing product management.
- Research customer, market, and competitor information to identify opportunities to improve products and experiences.
- Develop recommendations and present them clearly to leaders and business partners.
- Support product strategy initiatives and special projects that address customer and business needs.
- Partner with teams across underwriting, distribution, marketing, legal, compliance, operations, technology, and other areas.
What we’re looking for
- Experience researching business or customer needs and translating findings into recommendations with the ability to collaborate across teams and influence partners without direct authority. Experience supporting product initiatives, market research, competitive analysis, product standards, or regulatory requirements preferred.
- Knowledge of insurance products, underwriting, claims, distribution, agency management, or related business practices. Insurance licenses or industry designations such as CPCU, ARM, AINS/API, CLU, FLMI, ChFC, or CFP preferred.
- Ability to understand complex information, identify meaningful insights, and make sound recommendations.
- Strong written and verbal communication skills, including the ability to create presentations and communicate with leaders.
- Strong judgment, accountability, and follow-through with the ability to work independently, manage ambiguity, and stay focused on strategic goals. A track record of improving products, processes, customer experiences, or business outcomes preferred.
This hybrid position is based in Columbus, OH. Candidates will collaborate in office 2 days per week.
Job Description Summary
Our work is essential to helping Nationwide build future capabilities to serve customer needs. Keeping existing products relevant and marketable and building new products takes research, critical thinking, practicality, and collaboration. If you enjoy gathering input and information, working independently and on a team and creating innovative solutions for customers, we want to know more about you!As a Consultant, you'll lead the initiation, development, and maintenance of products with respect to design, profitability, and growth. We'll count on you to collect information and make recommendations regarding overall corporate objectives, field operations and staff services.
Job Description
Key Responsibilities:
Serves as a technical professional in the analysis of pricing and design features, product, and profitability.
Actively finds opportunities for improvement and makes solution recommendations.
Provides support and guidance related to product design and management.
Provides high level, strategic input on key initiatives addressing product strategy and profitability objectives.
Participates and may lead new business development and implementation projects.
Works with Product Directors to predict needs and issues. Acts as a resource to Product Directors. Reacts appropriately to market conditions.
Identifies and evaluates business opportunities. Partners with leadership to provide a regular assessment of financial results and recommendations to increase future profitability.
Investigates and assists in development of new tools and technology to improve product performance.
Reviews and analyzes highly technical and sophisticated market information on benchmark competitors. Identifies options to keep products market-competitive.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Director or Officer
Typical Skills and Experiences:
Education: Undergraduate degree in finance, economics, marketing, or related field preferred. Graduate degree desired.
License/Certification/Designation: Industry designations (e.g., CPCU, ARM, CLU, FLMI, ChFC, CFP, NASD, etc.) preferred.
Experience: Typically, eight years of relevant experience in a related industry.
Knowledge, Abilities and Skills: Demonstrated strategic decision making. Proficiency in the use of analytic tools, plans pricing and products. Ability to drive for results, navigate ambiguity and to understand strategic objectives. Ability to lead high profile projects. Ability to creatively present ideas in written form and through presentations. Effective verbal and written communication skills.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.
Values: Regularly and consistently demonstrates Nationwide Values.
Job Conditions:
Overtime Eligibility: Not Eligible (Exempt)
Working Conditions: Normal office environment. May require moderate to frequent travel.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Consultant, Product - Financial Services : $108,000.00-$200,000.00The expected starting salary range for Consultant, Product - Financial Services : $108,000.00 - $162,000.00