Senior Business Analyst – Account & Reference Data Management, Senior Associate

About the role

Alpha Data Services is seeking a highly motivated Senior Business Analyst to support the growth and strategic evolution of the Account & Reference Data Management practice. 

The role will work closely with Product, Architecture, Technology, Operations, EDM and Client Implementation teams to define, document, govern, and enhance account and reference data capabilities across the Alpha platform. 

The successful candidate will be responsible for analysing business requirements, documenting target operating models, defining governance controls, identifying data quality improvements, and supporting the delivery of strategic initiatives including Account Resolution, Automated Account Creation, Account Governance, Benchmark Governance, Entity Mastering, Account Health Monitoring, and Reference Data Services.  

This role requires strong business analysis skills, a detailed understanding of asset management operating models, and experience working with account, security, benchmark, portfolio, and reference data domains 

This role requires hybrid work model - at least 4 days in the office per week.

Key Responsibilities

Business Analysis & Requirements Management 

• Elicit, analyse and document business, operational and data requirements. 

• Facilitate workshops across clients, operations, product, technology and implementation teams. 

• Produce business requirements documents, functional specifications and user stories. 

• Document current-state and target-state operating models. 

• Translate strategic objectives into detailed business and data requirements. 

• Support prioritisation activities aligned to the Account & Reference Data roadmap.  

Account & Reference Data Governance

• Support governance and control frameworks across account master data and others
• The analyst will identify control gaps, define standards and support implementation of governance processes across the data lifecycle.  

Account Resolution & Automated Account Creation

• Support the ongoing development of account resolution, creation and governance and lifecycle management
• Documenting business rules, control requirements, exception scenarios and operational procedures.

Data Quality & Control Frameworks

• Define data quality controls and monitoring requirements. 

• Document validation rule logic. 

• Support development of exception management operating models. 

• Analyse reconciliation and data integrity issues. 

• Define remediation workflows and ownership models. 

• Identify opportunities for automation and process improvement. 

Operating Model & Process Documentation

• Development and maintenance of Standard Operating Procedures (SOPs), Data Standards, Governance Frameworks, Policies, Process Flows and others
• The analyst will be expected to create executive-ready documentation suitable for governance forums, client implementations and operational teams.  

Dashboard & Management Information Requirements

• Partner with Operations and Technology teams to define reporting and analytics requirements
• KPIs, business rules and visualisation requirements for Power BI solutions.  

Project & Change Delivery

• Support strategic change initiatives across the Account & Reference Data domain. 

• Manage requirements through the delivery lifecycle. 

• Coordinate testing and business validation activities. 

• Support implementation planning and change management. 

• Contribute to roadmap planning and prioritisation. 

What we value

Required Experience:

• 5-10 years experience as a Business Analyst within Asset Management, Financial Data Management or Investment Operations. 

• Strong understanding of account and reference data concepts. 

• Experience working with Security Master, Account Master or Reference Data platforms. 

• Experience documenting operating models and business processes. 

• Knowledge of project delivery methodologies including Agile and Waterfall. 

• Experience producing requirements documentation and process mapping. 

• Strong stakeholder management and communication skills. 

• Strong analytical and problem-solving capabilities.

Preferred Experience - Experience with one or more of:

• State Street Alpha 

• Charles River (CRIMS) 

• EDM Platforms 

• MCH Entity Master 

• Security Master Services 

• Performance & Benchmark Data 

• Data Governance Programmes 

• Power BI 

• SQL and Data Analysis 

• Client Implementations and Onboarding 

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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