IND Lead Software Engineer - Duck Creek Policy
The Hartford · India · 1d ago
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
Job Description: Duck Creek Policy Configurator / Developer
Location: Hyderabad, India
Employment Type: Full-Time
Experience: 4-8 Years
Position Overview
The Hartford is seeking a skilled Duck Creek Policy Configurator / Developer to design, configure, test, and support policy administration capabilities for Property & Casualty insurance products.
This hands-on engineering role will be responsible for translating product and business requirements into maintainable Duck Creek Policy configurations.
The ideal candidate will possess strong expertise in Duck Creek Policy and Author, a sound understanding of P&C insurance, and an ownership mindset focused on product speed-to-market, configuration quality, production stability, and customer outcomes.
Key Responsibilities:
Duck Creek Policy Configuration
- Configure and maintain insurance products using Duck Creek Policy and Author.
- Implement policy lifecycle capabilities, including quote, rating, underwriting, issuance, endorsements, renewals, cancellations, and reinstatements.
- Configure forms, screens, fields, validation rules, business rules, workflows, transactions, and product definitions.
- Develop and maintain manuscripts, XML-based configurations, XSLT transformations, JavaScript components, and SQL scripts.
- Analyse requirements and perform impact assessments across products, transactions, integrations, and downstream systems.
- Maintain technical documentation, configuration specifications, and implementation decisions aligned to best practices guideline
Software Engineering and Integration
- Develop and consume REST and SOAP services supporting Policy integrations.
- Collaborate with integration teams to connect Duck Creek Policy with billing, claims, document generation, customer, data, and external partner systems.
- Participate in peer reviews and address feedback related to code quality, maintainability, security, and performance.
- Create unit tests and support functional, integration, regression, and end-to-end testing.
- Follow ‘AI First’ development approach, use inhouse AI Agents for day-to-day activities
- Contribute reusable components, development guidelines, and Duck Creek engineering best practices
Duck Creek OnDemand Alignment
- Evaluate available Duck Creek OnDemand capabilities before developing custom solutions.
- Support Duck Creek upgrades, product updates, cloud releases, and feature-adoption activities.
- Identify obsolete configurations, customization risks, and opportunities to reduce technical debt.
- Ensure configurations remain compatible, maintainable, and supportable across platform upgrades.
Delivery and Business Outcome Ownership
- Own assigned capabilities from requirements analysis through development, testing, deployment, and production stabilization.
- Provide accurate delivery estimates and communicate dependencies, risks, issues, and mitigation plans.
- Troubleshoot configuration, integration, data, performance, and production issues and drive them to resolution.
- Participate actively in Agile ceremonies, backlog refinement, sprint planning, demonstrations, and retrospectives.
MUST HAVE Skills
- 4-6 years of Duck application development experience, including strong hands-on experience with Duck Creek Policy Certification
- Hands-on expertise in Duck Creek Author and Policy product configuration.
- Experience configuring policy transactions, business rules, validations, forms, screens, workflows, and product definitions.
- Strong understanding of the P&C insurance policy lifecycle, including quoting, underwriting, issuance, endorsements, renewals, cancellations, and reinstatements.
- Experience with Duck Creek manuscripts and configuration technologies such as XML, XSLT, JavaScript, HTML, CSS, and SQL.
- Experience with Duck Creek data models, debugging, trace analysis, and configuration troubleshooting.
- Experience developing or consuming REST and SOAP APIs.
- Experience with Git-based source control, pull requests, code reviews, and CI/CD practices.
- Experience using engineering tools such as GitHub, Jenkins, SonarQube, Rally, or equivalent platforms.
- Ability to write unit tests and support functional, integration, regression, and end-to-end testing.
- Strong analytical, problem-solving, communication, and collaboration skills.
- Demonstrated accountability for delivery quality and production outcomes.
SHOULD HAVE Skills
- Experience with Duck Creek OnDemand and cloud-based Policy implementations.
- Experience supporting Duck Creek cloud releases and feature adoption.
- Knowledge of Duck Creek Rating, Forms, Example Platform, or related capabilities.
- Experience configuring Personal Lines or Commercial Lines insurance products.
- Exposure to Duck Creek Billing, Claims, Insights, or Distribution Management.
- Experience with test automation and automated configuration validation.
- Understanding of document generation, third-party data services, and insurance platform integrations.
- Familiarity with application monitoring and observability tools such as Splunk or Dynatrace.
- Exposure to approved AI-assisted development tools for analysis, documentation, testing, or developer productivity.
Education
Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related discipline; equivalent relevant experience may be considered.
Hartford Success Profile
- Owns assigned capabilities from configuration through successful production adoption.
- Connects technical work to business, customer, agent, and underwriting outcomes.
- Prioritizes configuration over customization and builds upgrade-compatible solutions.
- Balances delivery speed with quality, security, reliability, and maintainability.
- Communicates risks and dependencies early and collaborates effectively across teams.
- Continuously develops Duck Creek expertise and contributes to stronger engineering practices.