SVP Payments Regulatory Projects Program Manager, GWBGMT&O
UOB · Singapore · 7h ago
About UOB
United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.
Job Description
Role Purpose
The Senior Vice President (SVP), Payments Regulatory Projects Program Manager is responsible for leading the Bank’s portfolio of payments regulatory change initiatives across Singapore and key ASEAN markets.
The role is accountable for the governance, planning, execution, and successful delivery of complex regulatory programs impacting domestic and cross-border payments, transaction banking, cash management, payment operations, and market infrastructure connectivity.
The successful candidate will be a recognized payments domain expert with strong regulatory, technology, and delivery leadership capabilities, ensuring regulatory obligations are implemented effectively while maintaining operational resilience, delivery quality, and post-go-live stability.
Key Responsibilities
Regulatory Portfolio Management
- Lead a portfolio of large-scale regulatory initiatives impacting Payments, Transaction Banking, Cash Management, Treasury, and Correspondent Banking.
- Define regulatory delivery roadmaps and oversee end-to-end implementation across Business, Operations, Technology, Risk, Compliance, and Finance.
- Translate regulatory requirements into executable business and technology delivery plans.
- Establish strong governance, budget management, stakeholder engagement, and executive reporting.
- Ensure timely delivery of regulatory commitments, remediation actions, audit findings, and industry-mandated initiatives.
- Manage program risks, issues, dependencies, and regulatory milestones.
Payments Domain Leadership
- Serve as the Bank’s subject matter expert for domestic and cross-border payments.
- Assess the impact of regulatory and market changes on payment operations, controls, technology platforms, and operating models.
- Advise stakeholders on implementation approaches, risks, and industry best practices.
Deep expertise across:
- Real-Time Payments and Instant Payment Networks
- High-Value Payment and RTGS Systems
- ACH and Domestic Clearing Systems
- Cross-Border and Correspondent Banking Payments
- Corporate, Institutional and Cash Management Payments
- Payment Gateway and Market Infrastructure Connectivity
- Government Collections and Treasury Payments
- Tax, eTax, Customs and Duty Payment Platforms
- Bill Payments, Direct Debits and Collection Services
- QR Payments, Merchant Payments and Digital Payment Platforms
- National Payment Schemes and Regional Payment Linkages
Strong working knowledge of payment infrastructures including:
- FAST, PayNow, GIRO, MEPS+ (Singapore)
- DuitNow, RENTAS (Malaysia)
- PromptPay, BAHTNET (Thailand)
- BI-FAST, BI-RTGS, Government eTax Platforms (Indonesia)
- NAPAS, CITAD, Government Treasury and eTax Platforms (Vietnam)
- FPS, CHATS (Hong Kong)
Regulatory & Industry Engagement
- Act as a senior liaison with regulators, central banks, payment infrastructures, government agencies, and industry bodies.
- Represent the Bank in regulatory forums and industry working groups.
- Lead regulatory reviews, examinations, audits, and supervisory engagements.
- Monitor evolving regulatory and market infrastructure requirements across ASEAN markets.
Technology Delivery, Quality & Stability
- Lead technology workstreams supporting regulatory initiatives.
- Ensure regulatory requirements are translated into effective technology solutions.
- Oversee testing, implementation, production readiness, and deployment activities.
- Ensure solutions meet regulatory, security, risk, and operational resilience requirements.
- Monitor delivery quality, implementation risks, defects, and production issues.
- Ensure smooth transition into BAU support and stable post-go-live performance with minimal customer impact.
Risk, Controls & Operational Resilience
- Ensure strong governance, risk management, and control frameworks across the portfolio.
- Manage regulatory, operational, technology, cyber, and delivery risks.
- Partner with Compliance, Risk, Legal, and Internal Audit teams to maintain a strong control environment.
- Promote operational resilience, business continuity, and service stability across payment platforms.
Stakeholder & People Leadership
- Build strong relationships with senior stakeholders across Business, Operations, Technology, Risk, Compliance, Finance, and Audit.
- Lead executive governance forums and provide clear communication to senior management and regulators.
- Develop and lead high-performing teams of portfolio managers, program managers, and delivery leads.
People Leadership
- Champion a people-first culture focused on employee engagement, development, inclusion, and well-being.
- Coach, mentor, and develop future leaders through structured development and succession planning.
- Foster a collaborative, accountable, and high-performing work environment.
- Lead with integrity, empathy, and authenticity while delivering strong business outcomes.
Key Requirements
Experience
- Minimum 15 years of banking and financial services experience in Payments, Regulatory Change, Transaction Banking, Payment Operations, Payments Technology, Program Management, or Regulatory Delivery.
- Recognized domain expert in domestic and cross-border payments.
- Strong knowledge of payment schemes, government collections, tax and eTax ecosystems, and payment infrastructures across ASEAN markets.
- Proven track record delivering large, complex regulatory programs with significant technology and operational impact.
- Experience managing multi-country initiatives and senior stakeholder relationships.
- Strong experience engaging regulators, central banks, payment infrastructures, and industry bodies.
- Demonstrated success in software delivery quality, production readiness, operational resilience, and post-go-live stability.
Technical & Business Knowledge
- Strong understanding of payments processing, transaction banking, cash management, collections, and payment operations.
- Knowledge of payment regulations, market infrastructures, and compliance requirements.
- Understanding of technology delivery, systems integration, testing, release management, and operational support.
- Strong governance, risk management, and control mindset.
Leadership Competencies
- Strong payments, regulatory, technology, and delivery leadership capabilities.
- Excellent stakeholder management, communication, and influencing skills.
- Proven ability to lead large cross-functional teams and mission-critical programs.
- Results-oriented with strong execution discipline.
- Passionate about developing people and building high-performing teams.
Qualifications
- Bachelor's Degree in Business, Finance, Technology, Engineering, Computer Science, or related discipline.
- MBA or postgraduate qualification preferred.
- PMP, PgMP, PRINCE2, Agile, SAFe, or equivalent certifications are advantageous.
Success Measures
- Regulatory commitments delivered on time and within budget.
- No material regulatory, compliance, or audit findings.
- Successful implementation of regulatory programs with minimal production issues.
- Stable post-go-live platform performance and operational resilience.
- Strong regulator and stakeholder satisfaction.
- High employee engagement, talent development, and team retention.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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