Senior Mobile Banker - Sunshine Coast
Bank of Queensland · Noosa, Australia · 1d ago
About the role
At BOQ, banking is about people first. As a Senior Mobile Banker, you’ll play a pivotal role in helping customers achieve their home lending and broader financial goals, while building meaningful relationships that strengthen communities and grow trust in the BOQ brand.
This is a highly autonomous, customer-facing role designed for an experienced mobile lender who is ready to make an immediate impact.
You’ll own and grow a personal lending portfolio from day one, leveraging an established network of referral partners alongside self-generated activity and network-supported leads.
You’ll manage customers end to end, from initial conversation through to settlement and beyond, confidently navigating complex lending scenarios while delivering a seamless, transparent and high-quality experience at every stage.
With a strong pipeline mindset, you’ll proactively engage existing customers to deepen relationships, identify future opportunities and retain business, while consistently converting new lending through trusted referral channels.
Working closely with internal partners across credit, loan support and branch teams, you’ll take full accountability for your portfolio, risk outcomes and customer advocacy.
You’ll also represent BOQ in the community, building your personal brand, strengthening local partnerships and driving immediate momentum through your existing network.
As a senior member of the mobile banking team, you’ll lead by example, share lending expertise, support capability uplift across the network and contribute to BOQ’s transformation by consistently delivering strong outcomes for customers and the brand.
About you
You’re a commercially minded, relationship-driven mobile banker who brings an established network of referrers and the confidence to hit the ground running.
You’re comfortable generating your own business, managing a full lending pipeline and delivering results through strong customer advocacy and trusted professional relationships.
You bring deep credit expertise, including complex and self-employed lending, and apply sound judgement to balance customer needs with responsible, high-quality outcomes.
Your communication style is authentic and influential, allowing you to quickly build trust with customers, referral partners and internal stakeholders.
You naturally take ownership, thrive in a mobile and self-managed environment and act with integrity in everything you do.
Curious, adaptable and community-focused, you’re motivated to grow your portfolio, mentor others and bring BOQ’s values to life while helping build social capital through banking.
About us
BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.
Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.
BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.
In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.
Our perks
At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.
Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:
Flexible working arrangement - Balance your work and personal life with ease.
Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
Salary sacrificing options - Maximise your take-home pay with our salary packaging options.
Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
Purchase additional annual leave - Need more time off? You can buy extra leave days.
Discounted private health insurance plan - Take care of your health with our special rates.
Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family
Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.
We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!
How to apply
To apply for this role, follow the links.
BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.
If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.
Please no agency applications.